Problem with Nokia 6102b

[aprilann6]

I am having a problem with my phone. I cant get the headset setting to turn off. I cant hear any calls. Please help.

[NoLimit_05]

This menu is shown only if the phone is or has been connected to a compatible mobile enhancement.

Select Menu > Settings > Enhancements. You can select an enhancement menu if the corresponding enhancement is, or has been, connected to the phone.

Depending on the enhancement, select from the following options:

Default profile - to select the profile that you want to be automatically activated when you connect to the selected enhancement.
Automatic answer - to set the phone to answer an incoming call automatically after 5 seconds. If Incoming call alert is set to "Beep once" or "Off", automatic answer is off.
Lights - to set the lights permanently "On". Select "Automatic" to set the lights on for 15 seconds after a key press.
TTY/TDD > Use TTY > Yes - to use the TTY settings instead of headset or loopset settings.

If this is a 6102i, make sure that bluetooth is turned off.

[dmapr]

Originally Posted by aprilann6

I am having a problem with my phone. I cant get the headset setting to turn off. I cant hear any calls. Please help.

I would try to perform a reset to factory defaults on the phone, although I'm not sure it'll help — I've seen a few posts on the subject and no clear solution.