Motorola Phone Tools doesn't work with RAZR V3m?

[Cincyball]

Originally Posted by BROKKANIC Aloha from Hawaii... First off, thank you for the great information provided in this thread. It's been an immense help. One issue though... I've managed to get my V3m to connect to MPT. However, I can't seem to get P2k Seem Edit to connect to my phone while MPT is running. I've tried to run P2K alone, it connects, but it never pulls up any data. Any advice on getting P2K to work would be greatly appreciated. Thanks

Hey Brokkanic, welcome to WA. You made a common mistake among newbies P2Kseem needs to be run with MSU open, not MPT. MSU is Motorola Software Updater. MPT is Motorola Phone Tools. MSU will put the phone into the correct programming mode that will allow P2Kseem to have access to the phones seem files. I assume you are trying to do some seem edits so you can use MPT? Re-read the beginning of this thread and you will see more about how to get MSU running so u can use p2kseem. Good luck!

[rollotono]

Originally Posted by rollotono I am another newbie who has read through the thread and is having difficulty getting my Sprint V3m RAZR to work with MPT. I'm hoping Cincy or someone as famliar with these issues can help. 1st - My Sprint software version is 24.2_00.37.00R 2nd - Today i purchased MPT using the link and discount found in another thread on this site and i went through all the updates to what i believe is the latest. When i use the "Live Update" it indicates there is no newer version. 3rd - I downloaded and executed the DriverTool-421a.exe from my desktop with the phone turned off and the data cable plugged in. 4th - Device manager when i plug the phone in, it shows under Other Devices > Motorola L7c/K1m/V3m I was under the impression from the various threads that if i was running Sprint software version .37 i would not need to perform the seem edits or anything beyond updating the drivers and the MPT software. Is it likely i'll need to perform these edits? I have a silver Razr v3m. Also, is it possible that my USB port (it's an older laptop with USB 1.0 only) is the issue? It works with other devices (albeit at slower speeds), so i was hoping this phone will work with USB 1.0. Thanks for your help, i know some of this is repeat from previous threads or earlier in this same thread. Best, TS

UPDATE - I finally realized that i am stuck on MPT 4.21a and cannot upgrade to 4.36. Live update does not indicate any newer versions and the software will not actually install unless i can connect the phone which is not working.

I've sent BVRP support email asking for help with the upgrade.. Sorry if i confused anyone with my question. It is really hard to figure out what version of MPT you are on when the software will not actually start

-TS

[BROKKANIC]

Originally Posted by Cincyball Hey Brokkanic, welcome to WA. You made a common mistake among newbies P2Kseem needs to be run with MSU open, not MPT. MSU is Motorola Software Updater. MPT is Motorola Phone Tools. MSU will put the phone into the correct programming mode that will allow P2Kseem to have access to the phones seem files. I assume you are trying to do some seem edits so you can use MPT? Re-read the beginning of this thread and you will see more about how to get MSU running so u can use p2kseem. Good luck!

Haha... You're right. I feel like a huge flaming idiot newb.

Tried it, worked, everything is a ok!

This site rocks!

[BROKKANIC]

Another question regarding MPT...

I was able to seem edit my phone to all the specs listed here. I even went a bit overboard and did some of the other ones listed on that hack the razor site. So all that stuff is good.

The issue i'm having now is that I still can't connect to MPT V4.21. It connects to everything else. I can even sync it to WMP but it won't connect to MPT.

I did notice that 'Motorola USB Modem' is not listed in the choices of modems when I try to format the connections on MPT.

Any fix for this?

Thanks.

[Cincyball]

When u connect your phone, you need it to show as Motorola USB Modem in the device manager. If it does, then u should be able to connect via MPT. If it doesnt, u need to unplug the phone, plug it back in, and see if it shows up. When u use the phone in one program such as syncing with WMP10, or if u just used MSU and p2kseem to do seem edits, u need to unplug/plug back in ur phone so that it will release from the program u were just in. If that still doesnt work, u need to re-run DriverTool4.21 that was discussed in the sticky at the top of this forum labled, Getting your V3C/V3M Connected. Then once it is charging, and u can see it listed in device manager as Motorola USB Modem, you should be able to open MPT and have it detected.

[BROKKANIC]

Originally Posted by Cincyball When u connect your phone, you need it to show as Motorola USB Modem in the device manager. If it does, then u should be able to connect via MPT. If it doesnt, u need to unplug the phone, plug it back in, and see if it shows up. When u use the phone in one program such as syncing with WMP10, or if u just used MSU and p2kseem to do seem edits, u need to unplug/plug back in ur phone so that it will release from the program u were just in. If that still doesnt work, u need to re-run DriverTool4.21 that was discussed in the sticky at the top of this forum labled, Getting your V3C/V3M Connected. Then once it is charging, and u can see it listed in device manager as Motorola USB Modem, you should be able to open MPT and have it detected.

Thanks. No idea what happened but I tried it again today and it works fine now.

I got this tip from another board. No idea if it works but it looks like another alternative for loading ring tones through p2k commander...

Originally Posted by RudeSTI you don't have to do any of that Download p2k commander and mpsu(motorola phone software updater) both free Activate MPSU then connect the phone once it says no new updates your ready to go Open p2k commander then connect to phone....open phone directory where you'll see ringtones. Add all the ringtones you want(cut and sized of course and renamed as .qcp) to the ringtone directory When your done erase ringtone tmp and ringtone dp files from main directory turn off and turn back on phone and wala...ringtones It sounds long an crazy but it now takes me about 5 minutes to load up my whole phone.

Hope this helps someone.

[Cincyball]

Glad it is working again. Just as a heads up, please dont post the same question/info in two different threads. It will help keep these overloaded forums a little cleaner

For anyone wondering about it, here is info regarding the p2kcommander info:

Yes, you can use P2Kcommander to add/delete ringtones. That user was a little vague about how to though. You need two programs. MSU and P2Kcommander. In a/motorola/shared/audio, you can add/delete ringtones. Just make sure they arent in use by the phone. What u should do is set all your ringers to silent. Then delete/add what u need. (never delete ones that end in .mp_). Once u are done, you need to delete the MyTonesDB.db file in the root of the phone. Once udelete it and restart the phone, it will re-index the master ringtone list. Then the ones u deleted will be gone, and the ones u added will show up. Just keep in mind that since your master ringtone list will be re-indexed, it will mess up all your ring styles that u had set. You will need to set them all up again.

[BROKKANIC]

My apologies. Just thought it'd be ok to make the information more visible.

[Cincyball]

No problem. Just making u aware

[Bigmarklin]

Hi Cincyball,

I've been following your threads regarding unblocking file transfers for Verizon V3m phones. When I have some time during the Christmas holidays I'm planning to "have at it" with my phone. Will the same procedure enable bluetooth file transfers too, or is there another edit to accomplish that? I can link to my bluetooth headset, but Verizon blocks BT file transfers.

Thanks!

[Cincyball]

Good luck! You will find it surprisingly easy if you take your time and follow the steps

As for Verizon blocking Bluetooth file transfer...they flat out didnt even write the code into the firmware, so there isnt anything we can do to enable it. One of the seem edits that enables usb data transfer unlocks bluetooth file transfer, BUT IN MPT ONLY. You cant transfer files outside of bluetooth

Thats why you see my sig saying I flashed to Alltel v3c firmare. Yes I lost my transflash, but I gained FULL bluetooth file transfer (phone <-> phone and phone <-> computer). As well as many other things, such as the Moto UI (no red bars), custom skins, etc. But thats for another discussion!

Good luck, and feel free to ask if u have any questions.

Happy holidays!

[rollotono]

Update:

1st off - I have Sprint V3m (grey) running .37 software.

Today BVRP software support provided me a download link for MPT 4.36 which i downloaded and installed on my IBM Thinkpad (XP SP2).

I plugged my phone in and it installed the drivers and launched the program no problems. I can see the Multi-Media Studio and have been able to transfer mp3 to the audio folder and update contacts, etc.

So the key for Sprint users is to get your phone on version .37 and get MPT 4.36 and you should be good to go out of the box.

Good luck everyone!

[Philbert]

Hello...Cincyball...I hate to bother you but you seem so smart about all this phone tools stuff..I have a razr 3m from alltel..after hours of trying I got the phone tools to work...had to change a system file or something..(anyway) software works but doesn't find my phone..just keeps saying...Intializing...Please Wait...
I can't click on any Icons...all I want is to get pictures off my phone to the computer and mp3's to my phone...I thought thats what the phone tools cd would...(wrong) if you can PLEASE HELP ME

Thanks,
Philbert

[Cincyball]

Phil, its not bothersome, thats what these forums are for. Just a couple things:

1) Did you get the correct drivers downloaded to charge your phone via usb port?

2) Make sure your Motorola Phone Tools (MPT) is the newest version (4.36)

Once we figure it out, yes, MPT will let u send/receive pics to/from the phone. It will also allow you to send mp3 (to be used as ringtones). Let me know if you have any other questions.

[Philbert]

Hello and thanks..yes the phone does charge through the the usb port..and the MPT 4.0.4b the software will pop up the phone but that is as far as I can get

[Cincyball]

You need to run the live update to get it to download version 4.36.

[Philbert]

it's like 14 meg...I'm on dialup :-( anything I need to know when it's done downloading ??

[Cincyball]

You have a LOOOONG night in front of you. The program only updates one version at a time. SO you need to go from 4.04 to 4.21. Install it, then update again to get from 4.21 to 4.36. I hope you have some things to keep you busy.

[Philbert]

ok...well I'mgonna let it download while I sleep :-)..I'll try again tomorrow and see how far I get...If I would have had any idea how much trouble this was gonna be I would have kept my old phone...oh well...thanks alot for pointing me the right way...

[Philbert]

Cincyball...the update worked...Thanks a bunch...and sorry about the post in the wrong place...I didn't know how to use this site...and I was getting a little stressed...again thanks...
Philbert

[heatseeker]

Quick question! I was looking on the bvrp site for the d/l and the only choice for a razr was the V3. Would I still order this for the V3m?

Thanks,
Steve

[Cincyball]

Steve, yea, u can order for the v3m if u see it, or the v3c, or even the v3. Its all the same program regardless. I think they just put the options there so they can see which phones are being used the most with the program. So, just enter whichever, id say just do the v3c. You will probably be downloading version 4, so u will need to live update it to the newest, which is 4.36.

Note: remember to use the discount code saves u some money, especially this time of year

[heatseeker]

Thanks Cincyball! I will definitley use the discount code. And thanks for that also!

Thanks,
Steve

[Bigmarklin]

Hi Cincyball,
It worked like a charm. Thanks for your help!
Happy Holidays

[Cincyball]

Chalk another one up

Happy Holidays to you too.

[heatseeker]

Seems I have a little problem. Been using the MPT and downloaded some ringtones and they were huge but played fine. So I cut the bit rate down and now if I load a ringtone to my phone it will not play it. I see a green and black striped bar under it. Did changing the bit rate make it do that?

Thanks,
Steve

[Cincyball]

Steve, I just usually crop the ringtone in Melody Studio, and hit transfer to phone. That always makes them sound good enough for me, and they always work.

[cephurs]

Cincy and all that use the forum. My thanks! I just watched Donald Duck get married on my phone! I'm in the process of seem editing 2 pink v3m s now. Santa really came through and I wouldn't be surprised to find out that the user typing as Cincy might be the real big deal: Santa himself!

Thanks again for the great forum, thread and links. I'm really glad you decided to post the step by step in this format instead of im'ing or email. Great guide.

with the one gig card and Cincy's kickin .3gp converter, not to mention the step by step guide to converting the cell phone into a very portable video playback thingamagjig, I'll be able to store at least five 2 hour movies. 10 hours of video on the razr.... crazy.

hey, what are you guys doing to view how much room is left on your phones? Cincy, with you flashing to alltell, no microsd, right? so you are not using it for storage like I'm describing really are you? What cool things does your razr do?

[Bigmarklin]

Originally Posted by cephurs Cincy and all that use the forum. My thanks! I just watched Donald Duck get married on my phone! I'm in the process of seem editing 2 pink v3m s now. Santa really came through and I wouldn't be surprised to find out that the user typing as Cincy might be the real big deal: Santa himself! Thanks again for the great forum, thread and links. I'm really glad you decided to post the step by step in this format instead of im'ing or email. Great guide. with the one gig card and Cincy's kickin .3gp converter, not to mention the step by step guide to converting the cell phone into a very portable video playback thingamagjig, I'll be able to store at least five 2 hour movies. 10 hours of video on the razr.... crazy. hey, what are you guys doing to view how much room is left on your phones? Cincy, with you flashing to alltell, no microsd, right? so you are not using it for storage like I'm describing really are you? What cool things does your razr do?

Hi Cephurs,
What do you mean by Cincyball's .3gp converter?

[cephurs]

From a previous Cincy response:

Originally Posted by Cincyball Cephurs, thanks for the kind words. Sounds like you have done your research 3gp is the correct format. MPT should be able to do this, however, I always used an external 3gp converter, and then I just uploaded the video in the File Transfer Studio rather than having MPT convert and send. This site has been up and down for a while, so I hope the link is working when u click it, it is what I always used to make my videos. http://www.motov3m.com/tiki-index.php?page=Movies BTW, nice find on the 1gb cards.