Motorola RAZR ( CDMA versions ) post your questions here

[Sideboard]

Originally Posted by wickdaddy

are these the steps that you followed right out of the box?

http://swanlake5315.com/wixtrix/IMG_0984.JPG

Yes, that does seem to be what I did.

[wickdaddy]

Originally Posted by Sideboard

Yes, that does seem to be what I did.

i don't know why mine doesn't work anymore!!!!

[thevolslover]

Yes I'm sure it is in the right direction because it won't go in the other way. Yes a laptop, and i'm sure it's not the SD adaptor because I have a regular SD card I got out of an old camera and it gets the same error. My PC will recognize there's a giant card in the camera through USB but I can't move files or anything it's almost like it's a read only camera. ARRRGHHHHH

[jbuckets89]

why won't this step work

"7. There should be an alert that pops up. Click "Continue Anyway.""

in my case it just says that i could not find the software

[Sara419]

Originally Posted by wickdaddy

are these the steps that you followed right out of the box?

http://swanlake5315.com/wixtrix/IMG_0984.JPG

I copied and saved those directions when I get the phone. It's crazy work!

[wickdaddy]

Originally Posted by jbuckets89

why won't this step work

"7. There should be an alert that pops up. Click "Continue Anyway.""

in my case it just says that i could not find the software

yeah... i know, now my directions don't work... it worked 2x for me and now it doesn't work... i don't know what is wrong! it is really making me upset that it isn't working...

[Sara419]

Originally Posted by wickdaddy

yeah... i know, now my directions don't work... it worked 2x for me and now it doesn't work... i don't know what is wrong! it is really making me upset that it isn't working...

Have you contacted Verizon Wireless about this problem?!

[Pointindog]

Originally Posted by wickdaddy

did that work or no? re-ripping them?

I haven't had the time to try it yet hopefully Sunday or Monday I will be able to give it a try. I will let you know the results, thanks for all the help.

[DeathRider]

Originally Posted by lwillis

I just got a Verizon V3m this weekend (switching over from Cingular). I was intrigued by the VCAST service. But I'm underwhelmed so far.

(c) Is there any way to change the webbrowser home page? I see that there's a favorites tab that I could customize, but I'd like to change the default page itself.

I haven't tried the V3...with the last few phones I had,

1) hit menu, 0;
2) then all 0s for the service code;
3) scroll down to Wap setting;
4) scroll down to Homepage

[wickdaddy]

Originally Posted by Sara419

Have you contacted Verizon Wireless about this problem?!

no, i haven't talked to them about this specific problem... i've already spent countless hours talking to them on how to get the phone to connect to the computer and they pretty much told me i had to spend the $30 for the music essentials pack and that it would work... i'll probably go talk to them sometime, now that i can drive (acl surgury kinda stinks lol)

[rytoe]

I followed the sync instructions and installed the drivers and after about 10 minutes of around with cables and plugging and unplugging and all that it finally worked with WMP10. But the whole reason for me putting wma's on there was so I can have some kick butt mp3 ringtones! How the heck do I set that up. or is stupid verizon gonna make me pay for it like the jerks they are...

[thevolslover]

Well I couldn't get my SD reader to work so i just bought a 12-1 reader that requires (yes i said it) no drivers!!!!!!!!!! I kind've wanted one anyway so i didn't have to use a million usb cords. But when it arrives i'll tell you if i get it to work.

[Sara419]

Originally Posted by rytoe

I followed the sync instructions and installed the drivers and after about 10 minutes of around with cables and plugging and unplugging and all that it finally worked with WMP10. But the whole reason for me putting wma's on there was so I can have some kick butt mp3 ringtones! How the heck do I set that up. or is stupid verizon gonna make me pay for it like the jerks they are...

It's really fustrating to hear what guys are going through with this phone. Hell, I haven't bought the phone yet!

[Sara419]

I wish that this phone can take iTunes. I wish Verizon made a deal with Apple like Cingular did!

[thevolslover]

yeah they should make a Phano (Nano+Phone) with better battery life. But Is it like this with all of verizon's music phones? Or was verizon just rushed to release this and didn't test their software enough? Well whatever I still like my RAZR it's just a plus for music.

[Sideboard]

Originally Posted by rytoe

I followed the sync instructions and installed the drivers and after about 10 minutes of around with cables and plugging and unplugging and all that it finally worked with WMP10. But the whole reason for me putting wma's on there was so I can have some kick butt mp3 ringtones! How the heck do I set that up. or is stupid verizon gonna make me pay for it like the jerks they are...

Rytoe,
You can not use the WMAs as ringtones. Their tech service folks had a hard time trying to understand what I was trying to do, too. The bottom line was that Verizon wants you to use their service to transfer and get ringtones. There are ways to use MP3s as ringtones, but that does require the use of other P2K programs to set it up.

Thanks
Dave

[trepidationdreams]

Hi everyone, I'm new to the board, and I just recently got the V3m this weekend. I've read the manual and all, but it hasn't been much help with a few of the questions that I have.

- I've read about battery problems involving the Razr, and I'm wondering if anyone's having any problems? I had my phone fully charged, and I used it today, minimally. I sent one text message and made two phone calls, and yet, I'm down to 3 bars right now. Does the battery really drain that fast? I had the Samsung a670 (old, old phone, I know), but my 670 could go well over a day's worth of normal usage and texting without draining out one bar on the battery.

- I tried playing with the 'display themes' option on the phone, but it changes absolutely nothing. What is this function suppose to change/do?

- Is it just my phone or does the date AND time both only show up when the phone is set to ring? I tried switching the phone to vibrate and only the time shows up and not the date.

I'm starting to regret the Razr because I feel like it's been slowly driving me crazy since I got it. Your opinions/thoughts/help are greatly appreciated!

[dmr]

The V3m doesn't play MP3's, only WMA format.

[WiLLy2900]

***Hello everybody i just signed up for this forum but i have been around reading all the problems ***

I also ran across the problem with theMotorola RAZR V3m and VCast Music Essentials Kit, The CD they gave me works fine but it seems like it is only has the drivers for the USB Cable, WMP10 if needed and a lame VCast Skin for WMP but no drivers for Phone Itself.

Phone powered Off: I plug in my USB cable to my computer and connect the phone to the cable no problems...go to Device manager and shows i have a Motorola UBS Modem

Phone powered On: I plug in the USB cable to my computer and connect the phone to the cable...IT THEN shows a bubble on my start menu where the time is and says its trying to install Motorola V3c (I have a V3m not a V3c) so i keep gonig with the wizard when it wants to install the drivers but when it comes down to it Windows XP cant find the drivers for the phone. i then go to device manager and it shows the Motorola V3c on the list but with a yellow circle and a question mark to the front


WHAT THE HECK IS WRONG!?!?!?

AM I THE ONLY ONE STILL HAVING THIS PROBLEM??

[Sara419]

Originally Posted by WiLLy2900

***Hello everybody i just signed up for this forum but i have been around reading all the problems ***

I also ran across the problem with theMotorola RAZR V3m and VCast Music Essentials Kit, The CD they gave me works fine but it seems like it is only has the drivers for the USB Cable, WMP10 if needed and a lame VCast Skin for WMP but no drivers for Phone Itself.

Phone powered Off: I plug in my USB cable to my computer and connect the phone to the cable no problems...go to Device manager and shows i have a Motorola UBS Modem

Phone powered On: I plug in the USB cable to my computer and connect the phone to the cable...IT THEN shows a bubble on my start menu where the time is and says its trying to install Motorola V3c (I have a V3m not a V3c) so i keep gonig with the wizard when it wants to install the drivers but when it comes down to it Windows XP cant find the drivers for the phone. i then go to device manager and it shows the Motorola V3c on the list but with a yellow circle and a question mark to the front


WHAT THE HECK IS WRONG!?!?!?

AM I THE ONLY ONE STILL HAVING THIS PROBLEM??

I would complain to Verizon Wireless about this problem. The more I hear about it, the worse it gets.

[WiLLy2900]

Originally Posted by Sara419

I would complain to Verizon Wireless about this problem. The more I hear about it, the worse it gets.

Hey everyone i just got back from Verizon and they told me there will be new software for the phone within the next few weeks...yes i no we all cant wait for eveyone having this problem...and i wish i never bought this phone on sat because theres a Motorola RAZR V3m in Silver

[Sara419]

Originally Posted by WiLLy2900

Hey everyone i just got back from Verizon and they told me there will be new software for the phone within the next few weeks...yes i no we all cant wait for eveyone having this problem...and i wish i never bought this phone on sat because theres a Motorola RAZR V3m in Silver

I'm glad to hear it. Let us know how the new software works!

[WiLLy2900]

Just got back from verizon they flashed my bios and stuff...replaced the VCast Music Kit and it still didnt work...I then called the Verizon Data team which a friend from the verizon store gave me the number...as i was on the phone the phone tech guy walking me threw the steps with about 5 other people on the line they recieved numorus calles about the same problem...they stated that they are going to call SmithMicro which is the company that makes the VCast Music Pack and have a meeting with them to try and resolve the problem... the tech then said they were gonig to call me within the next 24 hours with some answers and if they dont he gave me a phonenumber with his name and a refrence number....

[Sara419]

Originally Posted by WiLLy2900

Just got back from verizon they flashed my bios and stuff...replaced the VCast Music Kit and it still didnt work...I then called the Verizon Data team which a friend from the verizon store gave me the number...as i was on the phone the phone tech guy walking me threw the steps with about 5 other people on the line they recieved numorus calles about the same problem...they stated that they are going to call SmithMicro which is the company that makes the VCast Music Pack and have a meeting with them to try and resolve the problem... the tech then said they were gonig to call me within the next 24 hours with some answers and if they dont he gave me a phonenumber with his name and a refrence number....

The plot thickens. That's good you talked to the technician about the problem. Let me know the outcome of this issue. I don't have the phone yet, but I'm anxious to know will this software works!

[wickdaddy]

willy, keep us all posted on what is going on with the drivers and crap. i've gotten it to work before and now it doesn't work. what in the world! lol i hope this all works out for us v3m owners!

[jwalko]

I have spent about 3 hours with many people from Verizon about this same problem. One technician told me that the driver was not actually put on the CD. Twice I was transferred to Motorola to handle the problem. They weren't any help - they don't know anything about the Music Essentials Kit, they say the only way to transfer music is through Motorola's chip docking station thing... Of course, I don't believe that is true. What I don't understand is why nobody at the Verizon stores knows about this problem. Why aren't there tons of people returning the Music Essentials Kit because it basically is worthless without the Driver? Why does it work for some people and not others? I purchsed one, took it back after the Verizon technician told me of the faults and, timidly, attempted to buy another one after the Verizon people told me this is the only way to transfer music and that they never heard of this problem. The second CD I bought, in the Kit, does the same thing (cannot find the driver but the Vc comes up when the USB is plugged in).

I can't believe that Verizon isn't addressing this problem on their website. It seems that many people, like myself, are having the same problem. Also, can't they send out a memo or something to all the technicians and Verizon store associates to get everyone on the same page?!? I have spoken to 4 or 5 technicians and each has told me something different.

You'd think that since this phone's advantage is that it holds music files (and other media), that they would actually make sure that it could transfer the files. Is anyone else frustrated with the poor communication, negligence and ignorance of Verizon?

[Sara419]

Originally Posted by jwalko

I have spent about 3 hours with many people from Verizon about this same problem. One technician told me that the driver was not actually put on the CD. Twice I was transferred to Motorola to handle the problem. They weren't any help - they don't know anything about the Music Essentials Kit, they say the only way to transfer music is through Motorola's chip docking station thing... Of course, I don't believe that is true. What I don't understand is why nobody at the Verizon stores knows about this problem. Why aren't there tons of people returning the Music Essentials Kit because it basically is worthless without the Driver? Why does it work for some people and not others? I purchsed one, took it back after the Verizon technician told me of the faults and, timidly, attempted to buy another one after the Verizon people told me this is the only way to transfer music and that they never heard of this problem. The second CD I bought, in the Kit, does the same thing (cannot find the driver but the Vc comes up when the USB is plugged in).


I can't believe that Verizon isn't addressing this problem on their website. It seems that many people, like myself, are having the same problem. Also, can't they send out a memo or something to all the technicians and Verizon store associates to get everyone on the same page?!? I have spoken to 4 or 5 technicians and each has told me something different.

You'd think that since this phone's advantage is that it holds music files (and other media), that they would actually make sure that it could transfer the files. Is anyone else frustrated with the poor communication, negligence and ignorance of Verizon?

This is what for anyone who bought this phone and the software get together and file some kind of complaint to Verizon Wireless. I started this thread about the V3m. All I read is the complaints about this phone's software. I wonder did the technicians test the software on this phone or not. Something is not right. I don't hear any problems with other VCast phones's software. I wanted to upgrade from my V3C to the V3M. I just waiting to hear something positive about the software, so I won't be stuck installing. You have every right to be angry and fustrated. Anybody who bought this phone's software should call Verizon Wireless and complain. The more complaints, Verizon should respond. If not take it to the FCC!

[wickdaddy]

Originally Posted by Sara419

This is what for anyone who bought this phone and the software get together and file some kind of complaint to Verizon Wireless. I started this thread about the V3m. All I read is the complaints about this phone's software. I wonder did the technicians test the software on this phone or not. Something is not right. I don't hear any problems with other VCast phones's software. I wanted to upgrade from my V3C to the V3M. I just waiting to hear something positive about the software, so I won't be stuck installing. You have every right to be angry and fustrated. Anybody who bought this phone's software should call Verizon Wireless and complain. The more complaints, Verizon should respond. If not take it to the FCC!

it will work, if you put the music on the mSD card, it's just a pain in the butt b/c it is like impossible to get the phone to sync with a usb cable... i don't even want to try with bluetooth! maybe that would work... has anyone tried syncing with bluetooth?

[jwalko]

The Msd card, or Motorola's equivalency of the card, is what Motorola told me is the only way to transfer music to the phone. The simplest thing to do is to probably buy the card, but that still doesn't answer how Verizon can in good faith produce the Music Essentials Kit. Everyone has a USB cable by now and anyone can upgrade to Windows 10 for free so, unless you really want the headphones, there's no other reason to buy the software except for the driver - which you could also download from the link above. However, I really don't want to take out the card and battery every time I want to add/change music, syncing would just be so much easier. Since that is what the product claims to do, I just feel like it should do it.

[Dekoy]

Hi i finaly got the driver to install for my razr v3m but my problem now is that my media player wont reconize it. I think the problem is because i have media player 11 the public beta but when i downgraded to media player 10 which for some reason it wont let me do again the driver wouldnt install right. And thanks wickdaddy for the tutorial that got me at least this far. Also i had the same thing when i would plug it in it would say V3c and not V3m.