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honehh · 05-08-2006, 1:12 AM

My old phone (Motorola V188) worked just fine with the Motorola Phone Tools... I just got a V3 (magenta razr) and I got the newest Phone Tools software and USB cable with it also, but it's not working... The Phone Tools isn't even picking the phone up... It installed just fine, it found the phone then, and the hardware installed just fine.. But when you get the program up and running, it says there is no phone connected. I already tried looking at the website for patches to d/l and I even tried a different USB cable (got doubles) but that made no difference. Help?

Scrumhalf · 05-08-2006, 4:18 AM

What version of MPT do you have? You need version 4.0. I don't think the older versions will recognize the V3.

paulmac · 05-08-2006, 7:49 AM

Quote:

Originally Posted by honehh

My old phone (Motorola V188) worked just fine with the Motorola Phone Tools... I just got a V3 (magenta razr) and I got the newest Phone Tools software and USB cable with it also, but it's not working... The Phone Tools isn't even picking the phone up... It installed just fine, it found the phone then, and the hardware installed just fine.. But when you get the program up and running, it says there is no phone connected. I already tried looking at the website for patches to d/l and I even tried a different USB cable (got doubles) but that made no difference. Help?

Honehh, USB drivers for the V3 can be a pain at times. Do you get the sound from XP when you connect the phone to the computer. There is sound made whenever you plug something in by USB, if not there are a couple of things to try. First, try a different USB port, and make sure you are not plugging it in through a hub. If that does not work, try shutting the phone off and back on. Sometimes the phone gets "stuck" and just does not work with USB, and re-booting it kind of helps. Does MPT install the necessary drivers? If not check the motorla site and download the USB drivers for the V3. Good luck

05-08-2006, 1:12 AM	#1
honehh I have arrived! Join Date: May 2006 Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts	Motorola Phone Tools not working... My old phone (Motorola V188) worked just fine with the Motorola Phone Tools... I just got a V3 (magenta razr) and I got the newest Phone Tools software and USB cable with it also, but it's not working... The Phone Tools isn't even picking the phone up... It installed just fine, it found the phone then, and the hardware installed just fine.. But when you get the program up and running, it says there is no phone connected. I already tried looking at the website for patches to d/l and I even tried a different USB cable (got doubles) but that made no difference. Help?

05-08-2006, 4:18 AM	#2
Scrumhalf Chopin's humble servant Join Date: Jan 2003 Location: Portland OR Posts: 1,027 Phone(s): iPhone 3GS 32GB, RAZR V3, V600, V557 Provider(s): AT&T Thanks: 6 Thanked 7 Times in 6 Posts	Re: Motorola Phone Tools not working... What version of MPT do you have? You need version 4.0. I don't think the older versions will recognize the V3. __________________ "If I don't practice the way I should, then I won't play the way that I know I can." - Ivan Lendl

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