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Fluidity · 08-11-2004, 6:15 PM

My phone is only 2 days old and I got it from Verizon in Glendale, California. I had been using it with the BT250 headset for several hours now. My phone locked up trying to find my Jabra BT250 headset (which was in my other hand). I pressed a few buttons to unlock it but then it went to the main screen, my background disappeared, and I lost service. So I tried to power cycle, and when I turn on my phone now, I see the Hellomoto logo, then my home screen appears, with no background anymore, and no service. Then the screen shuts off after 5 seconds. If I hold the power button down, the screen will turn on and off every few seconds or so. If I don't press anything the screen automatically shuts off. I have to remove the battery to fully shut off the phone - and when I power cycle again, it does the same thing.

I am rather disappointed to say the least - I'm gonna give Moto and Verizon one more chance - then sadly to say I'll have to return my V710 for an A670.

I don't remember anyone else having this problem. Maybe it has something to do with the limited Bluetooth functionality, as the glitch first occurred when trying to locate my Jabra headset...

Psted · 08-11-2004, 9:01 PM

Did you take the battery out then put it back in? That always seems to fix my phone when it is F-d up.

Gideon H · 08-11-2004, 9:38 PM

They said they did

.

"I have to remove the battery to fully shut off the phone - and when I power cycle again, it does the same thing."

ajshokk · 08-11-2004, 10:22 PM

this may sound like a stupid question but is your battery fully charged?

08-11-2004, 6:15 PM	#1
Fluidity Movin' on up! Join Date: Aug 2004 Location: Los Angeles Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts	My V710 is defective - It has completely crashed... My phone is only 2 days old and I got it from Verizon in Glendale, California. I had been using it with the BT250 headset for several hours now. My phone locked up trying to find my Jabra BT250 headset (which was in my other hand). I pressed a few buttons to unlock it but then it went to the main screen, my background disappeared, and I lost service. So I tried to power cycle, and when I turn on my phone now, I see the Hellomoto logo, then my home screen appears, with no background anymore, and no service. Then the screen shuts off after 5 seconds. If I hold the power button down, the screen will turn on and off every few seconds or so. If I don't press anything the screen automatically shuts off. I have to remove the battery to fully shut off the phone - and when I power cycle again, it does the same thing. I am rather disappointed to say the least - I'm gonna give Moto and Verizon one more chance - then sadly to say I'll have to return my V710 for an A670. I don't remember anyone else having this problem. Maybe it has something to do with the limited Bluetooth functionality, as the glitch first occurred when trying to locate my Jabra headset...

08-11-2004, 9:01 PM	#2
Psted Fresh Member Join Date: Jul 2004 Location: boston Posts: 34 Phone(s): v710 Thanks: 0 Thanked 0 Times in 0 Posts	Re: My V710 is defective - It has completely crashed... Did you take the battery out then put it back in? That always seems to fix my phone when it is F-d up.

08-11-2004, 9:38 PM	#3
Gideon H Quase Três Anos Com WA! Join Date: Sep 2003 Location: Higienópolis, São Paulo Posts: 2,233 Phone(s): Motorola E398 Provider(s): TIM Brasil Devices: Palm Tungsten E2, iPod, Presario V2311, HS850 Thanks: 0 Thanked 0 Times in 0 Posts	Re: My V710 is defective - It has completely crashed... They said they did . "I have to remove the battery to fully shut off the phone - and when I power cycle again, it does the same thing." __________________ *Sem fronteiras... esse é como eu quero morar minha vida.*

08-11-2004, 10:22 PM	#4
ajshokk Junior Member Join Date: Jul 2004 Location: Canton, Ohio Posts: 82 Phone(s): Motorola V710 Provider(s): Verizon Thanks: 0 Thanked 0 Times in 0 Posts	Re: My V710 is defective - It has completely crashed... this may sound like a stupid question but is your battery fully charged?

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