WirelessAdvisor.com

scsiwashe · 11-10-2002, 2:49 PM

Hi, Got a Motorola V60i on Verizon.

Went into the store since I was not getting the caller's phone number. The nice guy at the store got my phone is what he said was test mode, and could not get it out.

People have advised ##Debug which does not work.

Is my phone in debug mode?

Here is what I see:

4 rows of data organised in 4 columns (looks like) (prev next on 5th line). Some of the numbers are constantly changeing.

Next screen reads (Normal PD with some data below)

Next screen has a long list of menu items.

If this is not test mode, what is it, and how do I get out of it?

Any help would be greatly appreciated.

Thanks.

< chris

Redemtious · 11-10-2002, 3:18 PM

If that was a verizon store that it happend at the guy should have just replaced your phone if he didn't know how to get out of it. You probably just don't have caller ID provisioned to your account and should call customer service to add it on to your account.

scsiwashe · 11-10-2002, 4:00 PM

The store was out of replacement phones. I did call 611, and they said my account had caller ID turned on. This is why the guy tried so hard, and accedently messed the phone up.

The phone is a replacement for a timeport, which worked fine, that died recently. The v60i had never worked quit right.

< chris

Cenobyte · 11-10-2002, 4:36 PM

scsiwashe-
You are definitely in test mode. If you press menu and then the left soft key, then end, it should take you back to the idle screen. From here, press ##debug again. The 4 will not appear. You should then be out of test mode. Hope this helps.

scsiwashe · 11-10-2002, 5:39 PM

Hey thanks, seems like I was missing you have to hit the menu, then left soft key pretty quickly.

For the retarded like me (correct me if I'm wrong):

1.) turn off phone
2.) turn on phone
3.) hit menu, then left soft key (- button to left of menu) quickly
4.) ##debug (33284)

Thanks for your help.

< chris

Cenobyte · 11-10-2002, 5:49 PM

You got it. If you want to leave your phone in test mode for whatever reason, you can toggle back and forth between the data screens and your idle screen by pressing menu and the left soft key. I don't suggest messing around with test mode though. Many many people have permamantly f'ed up theif phones this way.

trancejunkie373 · 11-10-2002, 9:14 PM

ok, i hit the ##33284...the four doesnt appear, then what do i do?
i tried turning the phone off, then on, and it's still in test mode...

Cenobyte · 11-10-2002, 9:16 PM

Press the "end" key.

TiMeLeSsS · 11-10-2002, 11:32 PM

any advice for v60i on at&t? I do the menu, left soft key, hit ##33284m, the last 4 doesn't show up, i hit the end key.....but when i power down and turn the phone back on...it's back on test mode. Help?

Cenobyte · 11-10-2002, 11:37 PM

The TDMA version is a little different. I don't use TDMA phones, but if memory serves, you should be able to press #program# send to get into the programming menu. Do this from the idle screen. After in programming, one of the last options should be test mode. Select it, and then select disable.

Cenobyte · 11-10-2002, 11:38 PM

Um, Timelesss, I forgot to ask....TDMA or GSM on AT&T?

TiMeLeSsS · 11-10-2002, 11:51 PM

Hey Prince, Thanks for trying to help me. It's on the TDMA network. I tried #program# and nothing happens...I tried #program# Send, but it just dials the number. Do you think if I called AT&T for support, they will know? or should I try Motorola support?

Cenobyte · 11-11-2002, 12:31 AM

I doubt any one at AT&T customer service would know what test mode is. Try calling moto, that would be your best bet. Sorry I could not be of more assistance. Good luck.

TiMeLeSsS · 11-11-2002, 12:46 PM

Hey Cenobyte,

I found the answer in another thread I overlooked (Thanks Shumes for posting). I did a Master Reset from the Menu, Settings, Other Settings.

Thanks for trying to help me [img]i/expressions/face-icon-small-smile.gif[/img].

Cenobyte · 11-11-2002, 4:25 PM

Right on, glad you got it fixed.

rneff50 · 02-03-2003, 11:09 PM

DId the master reset do anything to your phone book? what does the master reset do?

Cenobyte · 02-03-2003, 11:58 PM

rneff50- Master reset will reset your phone to the original factory settings, but will not clear any info you have saved in the phone. Master clear will clear your phone book, text messages, voice memos, etc.

JSPPTY · 03-16-2003, 10:00 PM

Quote:

Originally posted by: TiMeLeSsS
Hey Prince, Thanks for trying to help me. It's on the TDMA network. I tried #program# and nothing happens...I tried #program# Send, but it just dials the number. Do you think if I called AT&T for support, they will know? or should I try Motorola support?

Timeless:

Type in the Code #PROGRAM# followed by the [Send] button. This has to be done within 3-5 seconds, otherwise your phone will try to dial the number.

pogo · 03-17-2003, 4:14 PM

I good site to check out regarding your phone would be http://www.cellphonehacks.com/viewtopic.php?t=4. The very first topic is [ Submit Motorola Secret Codes, Unlock Codes and Info ] and contains several different things to try for getting your phone in and out of test mode.

ShEnZy · 06-04-2003, 11:06 PM

THANKS!!!
Saludos desde CHILE!
Mi telefono esta en "Test mode" y no podia salir, gracias a ustedes lo logre recuperar!.
THANK YOU!
Be able to leave the test way

11-10-2002, 2:49 PM	#1
scsiwashe One more post and I'm... Join Date: Nov 2002 Posts: 9 Thanks: 0 Thanked 0 Times in 0 Posts	What mode is my phone in (test mode) v60i Verizon Hi, Got a Motorola V60i on Verizon. Went into the store since I was not getting the caller's phone number. The nice guy at the store got my phone is what he said was test mode, and could not get it out. People have advised ##Debug which does not work. Is my phone in debug mode? Here is what I see: 4 rows of data organised in 4 columns (looks like) (prev next on 5th line). Some of the numbers are constantly changeing. Next screen reads (Normal PD with some data below) Next screen has a long list of menu items. If this is not test mode, what is it, and how do I get out of it? Any help would be greatly appreciated. Thanks. < chris

11-10-2002, 3:18 PM	#2
Redemtious Junior Member Join Date: Sep 2002 Posts: 127 Thanks: 0 Thanked 0 Times in 0 Posts	What mode is my phone in (test mode) v60i Verizon If that was a verizon store that it happend at the guy should have just replaced your phone if he didn't know how to get out of it. You probably just don't have caller ID provisioned to your account and should call customer service to add it on to your account.

11-10-2002, 4:00 PM	Original Poster #3
scsiwashe One more post and I'm... Join Date: Nov 2002 Posts: 9 Thanks: 0 Thanked 0 Times in 0 Posts	What mode is my phone in (test mode) v60i Verizon The store was out of replacement phones. I did call 611, and they said my account had caller ID turned on. This is why the guy tried so hard, and accedently messed the phone up. The phone is a replacement for a timeport, which worked fine, that died recently. The v60i had never worked quit right. < chris

11-10-2002, 4:36 PM	#4
Cenobyte Decepticon Air Commander Join Date: Sep 2002 Location: NorCal Posts: 3,273 Phone(s): LG VX8700, Everything else VZW sells Provider(s): VZW Devices: Blastech EE-3 carbine Thanks: 0 Thanked 0 Times in 0 Posts	What mode is my phone in (test mode) v60i Verizon scsiwashe- You are definitely in test mode. If you press menu and then the left soft key, then end, it should take you back to the idle screen. From here, press ##debug again. The 4 will not appear. You should then be out of test mode. Hope this helps.

11-10-2002, 5:39 PM	Original Poster #5
scsiwashe One more post and I'm... Join Date: Nov 2002 Posts: 9 Thanks: 0 Thanked 0 Times in 0 Posts	What mode is my phone in (test mode) v60i Verizon Hey thanks, seems like I was missing you have to hit the menu, then left soft key pretty quickly. For the retarded like me (correct me if I'm wrong): 1.) turn off phone 2.) turn on phone 3.) hit menu, then left soft key (- button to left of menu) quickly 4.) ##debug (33284) Thanks for your help. < chris

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11-10-2002, 5:49 PM	#6
Cenobyte Decepticon Air Commander Join Date: Sep 2002 Location: NorCal Posts: 3,273 Phone(s): LG VX8700, Everything else VZW sells Provider(s): VZW Devices: Blastech EE-3 carbine Thanks: 0 Thanked 0 Times in 0 Posts	What mode is my phone in (test mode) v60i Verizon You got it. If you want to leave your phone in test mode for whatever reason, you can toggle back and forth between the data screens and your idle screen by pressing menu and the left soft key. I don't suggest messing around with test mode though. Many many people have permamantly f'ed up theif phones this way.

11-10-2002, 9:14 PM	#7
trancejunkie373 Movin' on up! Join Date: Nov 2002 Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts	What mode is my phone in (test mode) v60i Verizon ok, i hit the ##33284...the four doesnt appear, then what do i do? i tried turning the phone off, then on, and it's still in test mode...

11-10-2002, 9:16 PM	#8
Cenobyte Decepticon Air Commander Join Date: Sep 2002 Location: NorCal Posts: 3,273 Phone(s): LG VX8700, Everything else VZW sells Provider(s): VZW Devices: Blastech EE-3 carbine Thanks: 0 Thanked 0 Times in 0 Posts	What mode is my phone in (test mode) v60i Verizon Press the "end" key.

11-10-2002, 11:32 PM	#9
TiMeLeSsS Fresh Member Join Date: Nov 2002 Posts: 19 Thanks: 0 Thanked 0 Times in 0 Posts	What mode is my phone in (test mode) v60i Verizon any advice for v60i on at&t? I do the menu, left soft key, hit ##33284m, the last 4 doesn't show up, i hit the end key.....but when i power down and turn the phone back on...it's back on test mode. Help?

11-10-2002, 11:37 PM	#10
Cenobyte Decepticon Air Commander Join Date: Sep 2002 Location: NorCal Posts: 3,273 Phone(s): LG VX8700, Everything else VZW sells Provider(s): VZW Devices: Blastech EE-3 carbine Thanks: 0 Thanked 0 Times in 0 Posts	What mode is my phone in (test mode) v60i Verizon The TDMA version is a little different. I don't use TDMA phones, but if memory serves, you should be able to press #program# send to get into the programming menu. Do this from the idle screen. After in programming, one of the last options should be test mode. Select it, and then select disable.

11-10-2002, 11:38 PM	#11
Cenobyte Decepticon Air Commander Join Date: Sep 2002 Location: NorCal Posts: 3,273 Phone(s): LG VX8700, Everything else VZW sells Provider(s): VZW Devices: Blastech EE-3 carbine Thanks: 0 Thanked 0 Times in 0 Posts	What mode is my phone in (test mode) v60i Verizon Um, Timelesss, I forgot to ask....TDMA or GSM on AT&T?

11-10-2002, 11:51 PM	#12
TiMeLeSsS Fresh Member Join Date: Nov 2002 Posts: 19 Thanks: 0 Thanked 0 Times in 0 Posts	What mode is my phone in (test mode) v60i Verizon Hey Prince, Thanks for trying to help me. It's on the TDMA network. I tried #program# and nothing happens...I tried #program# Send, but it just dials the number. Do you think if I called AT&T for support, they will know? or should I try Motorola support?

11-11-2002, 12:31 AM	#13
Cenobyte Decepticon Air Commander Join Date: Sep 2002 Location: NorCal Posts: 3,273 Phone(s): LG VX8700, Everything else VZW sells Provider(s): VZW Devices: Blastech EE-3 carbine Thanks: 0 Thanked 0 Times in 0 Posts	What mode is my phone in (test mode) v60i Verizon I doubt any one at AT&T customer service would know what test mode is. Try calling moto, that would be your best bet. Sorry I could not be of more assistance. Good luck.

11-11-2002, 12:46 PM	#14
TiMeLeSsS Fresh Member Join Date: Nov 2002 Posts: 19 Thanks: 0 Thanked 0 Times in 0 Posts	What mode is my phone in (test mode) v60i Verizon Hey Cenobyte, I found the answer in another thread I overlooked (Thanks Shumes for posting). I did a Master Reset from the Menu, Settings, Other Settings. Thanks for trying to help me [img]i/expressions/face-icon-small-smile.gif[/img].

11-11-2002, 4:25 PM	#15
Cenobyte Decepticon Air Commander Join Date: Sep 2002 Location: NorCal Posts: 3,273 Phone(s): LG VX8700, Everything else VZW sells Provider(s): VZW Devices: Blastech EE-3 carbine Thanks: 0 Thanked 0 Times in 0 Posts	What mode is my phone in (test mode) v60i Verizon Right on, glad you got it fixed.

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Cenobyte Decepticon Air Commander Join Date: Sep 2002 Location: NorCal Posts: 3,273 Phone(s): LG VX8700, Everything else VZW sells Provider(s): VZW Devices: Blastech EE-3 carbine Thanks: 0 Thanked 0 Times in 0 Posts	What mode is my phone in (test mode) v60i Verizon rneff50- Master reset will reset your phone to the original factory settings, but will not clear any info you have saved in the phone. Master clear will clear your phone book, text messages, voice memos, etc.

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06-04-2003, 11:06 PM	#20
ShEnZy I made my first post! Join Date: Jun 2003 Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	What mode is my phone in (test mode) v60i Verizon THANKS!!! Saludos desde CHILE! Mi telefono esta en "Test mode" y no podia salir, gracias a ustedes lo logre recuperar!. THANK YOU! Be able to leave the test way