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Old 01-01-2006, 12:34 AM    #1
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Default RAZR V3 & HS850 Pairing Problem

I'm trying to pair my HS850 with my RAZR V3 (both new) following
directions in the phone and headset manual and also what is in the consumer
support website but with no success. The bluetooth is "on" in the phone and
the blue light is steady on the head set. When the phone searches for a bluetooth device, it cannot detect the headset even though they are just inches apart. I doubt these devices are incompatible since they are both Motorola. I do have a wireless network at home and I'm not sure if that is interferring with the setup process. I'm not sure if either the phone or headset is defective because they are both new. Also, I have no way of
knowing which one is a dud !

Outdated software maybe ? RAZR V3 S/W : R374_G_0E.42.0CR

What I'm I doing wrong ?
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Old 01-01-2006, 10:39 AM    #2
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Default Re: RAZR V3 & HS850 Pairing Problem

You are correct that wireless networks (And cordless phones) use the same bandwidth that bluetooth devices use. I would take the pair to an area where you are not in range of wireless lans & cordless phones. The middle of an empty parking lot comes to mind. Also be sure that you select Settings/Connection/Bluetooth Link/Handsfree/[Look For Devices]. A mistake I made when I first got my bluetooth headset was to select "Find Me". Give this a shot first. If it still doesn't work I'd exchange the headset. I've seen bad headsets before, but I've never seen the BT go bad on a phone before.

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Old 01-01-2006, 4:41 PM    #3
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Default Re: RAZR V3 & HS850 Pairing Problem

Turn your phone off then on and try pairing them again....
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