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dianisrbeia · 06-24-2008, 12:31 AM

well, this is my story:
I own an HTC T Y TN II. Today I decided I wanted to re-start my phone and to erase all the info, so obviously I clicked “clear storage“. after that my phone turn off, then on, as it is suppose to BUT then it appeared an instruction to tap a target, and I have been tapping it for so much time and nothing happens, it is the same screen with the same target, it doesnt matter how much do I tapp it it will no work. CAN SOMEONE PLEEASE TEL ME WHAT TO DO...

Yankees368 · 06-24-2008, 12:44 AM

This sounds like the screen calibration. What you need to do is ACCURATLY use the stylus that comes with the phone to tap the very center of the dot. That sould do it.

budney · 06-24-2008, 1:42 AM

Sounds like you either need to do a soft reset or a hard reset.

XDADeveloperWiki - Kaiser_Resets

The hard reset described in the link is the best way to remove everything and get the phones back to the way it came from the factory.

azcellphonejunkie · 06-24-2008, 2:16 AM

Yep, hard reset is what is needed:

* Press and hold both soft keys
* Using a stylus, press and hold the soft reset button at the bottom of the phone
* Keep all three buttons pressed until the keypad lights turn off and then flash
* Release the soft reset button while still pressing the soft keys
* Let go of the two soft keys once the message "This operation will delete all your personal data, to manufacturer default" appears on screen
* Finally, press the green call button to perform the hard reset, or press other key to cancel

littlepriest01 · 11-18-2008, 5:03 PM

Hard reset should fix it, if not, take it in.

Mobile Mike · 11-18-2008, 5:13 PM

Quote:

Originally Posted by littlepriest01

Hard reset should fix it, if not, take it in.

I'm guessing the OP got their answer some 5 months ago...

Yankees368 · 11-18-2008, 5:40 PM

lol wow. But hey, help is help, no matter how late it is.

Jay2TheRescue · 11-18-2008, 9:12 PM

Just ignore that. They were just PW'ing their way to 50 posts so they can post their for sale ad in the buy/sell forum.

-Jay

06-24-2008, 12:31 AM	#1
dianisrbeia I made my first post! Join Date: Jun 2008 Location: Honduras Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	please help me, IM SO DESPERATE well, this is my story: I own an HTC T Y TN II. Today I decided I wanted to re-start my phone and to erase all the info, so obviously I clicked “clear storage“. after that my phone turn off, then on, as it is suppose to BUT then it appeared an instruction to tap a target, and I have been tapping it for so much time and nothing happens, it is the same screen with the same target, it doesnt matter how much do I tapp it it will no work. CAN SOMEONE PLEEASE TEL ME WHAT TO DO...

06-24-2008, 12:44 AM	#2
Yankees368 Compulsive Signal Checker Join Date: Oct 2003 Location: Lansing, MI & Long Island Posts: 3,544 Phone(s): Palm Pre Provider(s): Sprint PCS (since 2002), Voicestream (2001-2002) Devices: S9 HD, 30GB iPod 5g, 2GB nano, Dell XPS M1530 Thanks: 2 Thanked 19 Times in 12 Posts Images: 624 My Auctions	Re: please help me, IM SO DESPERATE This sounds like the screen calibration. What you need to do is ACCURATLY use the stylus that comes with the phone to tap the very center of the dot. That sould do it. __________________ "'Current Sprint Service Can Not Be Used' What the hell does that mean?!?" Nokia 5190 > Samsung a460 > Sanyo 6200 > Sanyo 8100 > Sanyo 8200 > Sanyo 7400 > Samsung a900 > Samsung a900m > Motorola K1m > Sanyo M1> HTC Mogul > HTC Touch Pro > Palm Pre

06-24-2008, 1:42 AM	#3
budney Resident Headbanger Join Date: Jan 2003 Location: FV, CA Posts: 4,598 Phone(s): Treo Pro, Touch Pro 2, Katana II Provider(s): Sprint Devices: 30GB Zune & 1GB Zen Stone Thanks: 4 Thanked 8 Times in 8 Posts Images: 14 My Auctions	Re: please help me, IM SO DESPERATE Sounds like you either need to do a soft reset or a hard reset. XDADeveloperWiki - Kaiser_Resets The hard reset described in the link is the best way to remove everything and get the phones back to the way it came from the factory. __________________ 'If it ain't broke, don't fix it,' unless you're a tweaker, and in that case you already fixed it ten times and it's still broken. - Dave Mustaine

06-24-2008, 2:16 AM	#4
azcellphonejunkie The Cell Phone Junkie Join Date: Jan 2002 Location: Cave Creek, AZ Posts: 2,873 Phone(s): Treo 750, HTC Diamond, BB Pearl, iPhone Provider(s): ATT\|Prior: SPCS, Alltel, T-Mble, Nextel, Verizon Devices: Acura GPS, iPAQ rx3100, Bluetooth Thanks: 1 Thanked 11 Times in 7 Posts My Auctions	Re: please help me, IM SO DESPERATE Yep, hard reset is what is needed: * Press and hold both soft keys * Using a stylus, press and hold the soft reset button at the bottom of the phone * Keep all three buttons pressed until the keypad lights turn off and then flash * Release the soft reset button while still pressing the soft keys * Let go of the two soft keys once the message "This operation will delete all your personal data, to manufacturer default" appears on screen * Finally, press the green call button to perform the hard reset, or press other key to cancel __________________ The Cell Phone Junkie

11-18-2008, 5:03 PM	#5
littlepriest01 Junior Member Join Date: Nov 2008 Location: Bristol, VA Posts: 54 Thanks: 2 Thanked 0 Times in 0 Posts	Re: please help me, IM SO DESPERATE Hard reset should fix it, if not, take it in.

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11-18-2008, 5:40 PM	#7
Yankees368 Compulsive Signal Checker Join Date: Oct 2003 Location: Lansing, MI & Long Island Posts: 3,544 Phone(s): Palm Pre Provider(s): Sprint PCS (since 2002), Voicestream (2001-2002) Devices: S9 HD, 30GB iPod 5g, 2GB nano, Dell XPS M1530 Thanks: 2 Thanked 19 Times in 12 Posts Images: 624 My Auctions	Re: please help me, IM SO DESPERATE lol wow. But hey, help is help, no matter how late it is. __________________ "'Current Sprint Service Can Not Be Used' What the hell does that mean?!?" Nokia 5190 > Samsung a460 > Sanyo 6200 > Sanyo 8100 > Sanyo 8200 > Sanyo 7400 > Samsung a900 > Samsung a900m > Motorola K1m > Sanyo M1> HTC Mogul > HTC Touch Pro > Palm Pre

11-18-2008, 9:12 PM	#8
Jay2TheRescue Drycleaner extraordinaire Join Date: Dec 2002 Location: Sterling, Virginia Posts: 10,889 Phone(s): Moto V3, A845, HTC Tilt, Moto V551, iPAQ 6515, Western Electric 302, 500, Ericsson Ericaphone Provider(s): AT&Tingular 310-410 Devices: Zune 30gb & way too many BT devices to list Thanks: 37 Thanked 37 Times in 35 Posts Images: 157	Re: please help me, IM SO DESPERATE Just ignore that. They were just PW'ing their way to 50 posts so they can post their for sale ad in the buy/sell forum. -Jay __________________ GET A FREE $25 AT&T GIFTCARD WITH ACTIVATION OF NEW AT&T SERVICE FROM ANY DEALER. PM ME FOR DETAILS

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