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No e-mail's show in "sent" folder?!? Also, "Sync" issues in Smartphones / Pocket PCs / Smart Devices; "1st: When I send e-mail's via-AOL, I'm noticing when later ..."




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Old 05-17-2007, 9:19 PM    #1
CRC
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Default No e-mail's show in "sent" folder?!? Also, "Sync" issues

1st: When I send e-mail's via-AOL, I'm noticing when later accessing the "sent" folder, that the sent copy of my e-mail is not there. I will check my AOL account on my home computer, and the e-mail has indeed gone out. Also, I have sent test e-mail's to work, and the e-mail has again arrived at it's destination. But again, the copy of the "sent" e-mail is not there. Now what was strange, is I did an Active-Sync tonight due to making some changes in my calendar. Just before it finished syncing, 4 e-mail's popped-up in my mail box. After the sync had finished, I tried sending out an e-mail, and I got a message that it couldn't be sent out...but a copy remained in the "outbox". I tried a couple of times, then deleted the whole AOL file and re-installed it again. I was able to send e-mail's again...but no copy in the sent file as before.

Last night I called T-Mobile tech and explained the above problem to him, and the tech had me temporarily set up an G-Mail account. He sent me a test message, and I sent a reply and was able to see the sent message in it's proper folder. The Tech advised me he thinks the problem is with some "pop-3" setting with AOL, not the phone or T-Mobile network and to take it up with them. Opinions?

2nd question: I had made some changes in my calendar...mostly with the dates involving Birthday's and Anniversaries. I then decided this evening to "Active-Sync" and back up my newly updated data. After doing this and then later checking my calendar, I notice several (not all) of some of the info on certain days had gone back to their previous settings. When syncing, is there a way to tell the computer to take the data/info from the phone (in a one-way direction) as new/updated info and not send previous/old data back to the phone to change the setting's back again? (Sorry if that doesn't make sense!) Or do I need to delete the info completly from my home computer and sync-it or load it into my computer fresh? I had to go through the phone and change the settings again on some of the set dates. Now I'm kinda afraid to sync it again! Let me know what I can do.

Other than the above issues, and the issue with the "reminders" ringer not working, the WM6 upgrade works well and the phone as a whole works great! I really like the Dash and T-Mobile service!

Chris
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Old 05-20-2007, 2:01 AM    #2

 
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Default Re: No e-mail's show in "sent" folder?!? Also, "Sync" issues

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Originally Posted by CRC View Post
2nd question: I had made some changes in my calendar...mostly with the dates involving Birthday's and Anniversaries. I then decided this evening to "Active-Sync" and back up my newly updated data. After doing this and then later checking my calendar, I notice several (not all) of some of the info on certain days had gone back to their previous settings. When syncing, is there a way to tell the computer to take the data/info from the phone (in a one-way direction) as new/updated info and not send previous/old data back to the phone to change the setting's back again? (Sorry if that doesn't make sense!) Or do I need to delete the info completly from my home computer and sync-it or load it into my computer fresh? I had to go through the phone and change the settings again on some of the set dates. Now I'm kinda afraid to sync it again! Let me know what I can do.

Chris
Open up ActiveSync, Tools, and Options. Select what you want to change and click settings. It depends on what version of Active Sync you have. Some versions allow you to change what gets updated if there is a conflict. The version this computer does not allow many options, however the version on my work computer, allows you to select whether the handset or computer has priotirity in a change.
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Old 05-20-2007, 10:50 AM Original Poster Original Poster    #3
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Default Re: No e-mail's show in "sent" folder?!? Also, "Sync" issues

Open up Active Sync on the computer or phone? Sorry! Or do you mean after I connect the phone via the cord to the computer?
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Old 05-20-2007, 7:48 PM    #4
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Default Re: No e-mail's show in "sent" folder?!? Also, "Sync" issues

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Open up Active Sync on the computer or phone? Sorry! Or do you mean after I connect the phone via the cord to the computer?
I am pretty sure Bugwart means open up Active Sync on the computer.
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