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Old 07-29-2004, 11:11 AM    #1
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Angry bad refurb

anyone ever get a refubr thats a piece of crap?

i just got one less then a week ago and its always droping calls when it has perfect service, turning off for no reason (sometimes while im talking), it will say charging finished then i take it off the charger and it has 3 bars instead of 4,sometimes it wont turn off~like i try to turn it off and it says good bye then says welcome. and lastly, the battery falls off the back(i think i might have done this from droping it too much but verizon dont need to know that )

so, basicly its a piece of crap
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Old 07-29-2004, 11:39 AM    #2

 
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Default Re: bad refurb

First, the bad news, is it possible that you have caused all the problems because of the constant dropping of the phone.?
Now, the good news, since it is a refurb and only a week old, you can replace it with another refurb. They should not give you any trouble since it is a refurb and only a few days old.

Most refurbs are at least as good as new. If you did not cause the problems by dropping it so many times, you were very unlucky with this particular phone. Statistically, you should be very happy with your exchanged phone.
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Old 07-29-2004, 1:10 PM Original Poster Original Poster    #3
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Default Re: bad refurb

thanks for the info!
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Old 07-30-2004, 1:23 AM    #4

 
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Default Re: bad refurb

What software version does the refurb have?

It was addressed with software updates, but some older software versions (4 and previous i believe..) had problems with dropped calls and the phone deciding to turn itself off randomly..
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Old 07-30-2004, 3:53 AM    #5
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Default Re: bad refurb

Quote:
Originally Posted by axvx8xoxr
What software version does the refurb have?

It was addressed with software updates, but some older software versions (4 and previous i believe..) had problems with dropped calls and the phone deciding to turn itself off randomly..

Aviator FYI, the 4400 started on version 4, it's now up to 11....
version 8 was supposed to take care of that issue....
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Old 07-30-2004, 3:58 PM Original Poster Original Poster    #6
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Default Re: bad refurb

it had v.10 but i already swapped it...my new one has v.11 and works great
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Old 07-31-2004, 12:15 AM    #7

 
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Default Re: bad refurb

Quote:
Originally Posted by Tony E
Aviator FYI, the 4400 started on version 4, it's now up to 11....
version 8 was supposed to take care of that issue....
whoops...no clue what i was thinking...thanks for the info!
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Old 08-01-2004, 2:51 AM    #8
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Default Re: bad refurb

Quote:
Originally Posted by Celly king
it had v.10 but i already swapped it...my new one has v.11 and works great
as it should..........
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Old 08-01-2004, 12:34 PM Original Poster Original Poster    #9
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Default Re: bad refurb

i think im jinxed or something bacause now my new one is always dying all the time (even when its plugged in) then it wont turn back on untill i take the battery off of it and put it back on...im gonna try to cancel my vzw contract by saying they breeched it first by giving me phones that dont work...probably wont work but its worth a try. then ill probably get a nextel...
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Old 08-01-2004, 10:54 PM    #10
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Default Re: bad refurb

Quote:
Originally Posted by Celly king
i think im jinxed or something bacause now my new one is always dying all the time (even when its plugged in) then it wont turn back on untill i take the battery off of it and put it back on...im gonna try to cancel my vzw contract by saying they breeched it first by giving me phones that dont work...probably wont work but its worth a try. then ill probably get a nextel...

You're cancelling Verizon to go to Nextel?, i see you didn't learn too much here at tha forums.....
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Old 08-02-2004, 4:46 PM    #11

 
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Default Re: bad refurb

To be fair to Nextel, anyone could use their direct connect, and some of their phone's features (GPS directions) are net, but their coverage isn't quite up to par when you leave a major urban area...
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Old 08-03-2004, 1:29 AM    #12
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Default Re: bad refurb

Quote:
Originally Posted by axvx8xoxr
To be fair to Nextel, anyone could use their direct connect, and some of their phone's features (GPS directions) are net, but their coverage isn't quite up to par when you leave a major urban area...

true, don't get me wrong i was just teasing Celly King, i would love to use some of Nextel's handsets which i have, but one time i got stuck on the freeway with my brand new spanking Nextel handset and couldn't make a call out, i had to walk about a mile to the nearest call box, cancelled my service that evening........
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Old 08-03-2004, 3:38 PM    #13
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Default Re: bad refurb

Quote:
Originally Posted by Tony E
true, don't get me wrong i was just teasing Celly King, i would love to use some of Nextel's handsets which i have, but one time i got stuck on the freeway with my brand new spanking Nextel handset and couldn't make a call out, i had to walk about a mile to the nearest call box, cancelled my service that evening........
That's terrible.

I would have been off.
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Old 08-03-2004, 8:33 PM    #14

 
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Default Re: bad refurb

Quote:
Originally Posted by Tony E
true, don't get me wrong i was just teasing Celly King, i would love to use some of Nextel's handsets which i have, but one time i got stuck on the freeway with my brand new spanking Nextel handset and couldn't make a call out, i had to walk about a mile to the nearest call box, cancelled my service that evening........
That is why our company got rid of Nextel, there were too many times where we needed to make a call but it wouldn't go through.
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Old 08-04-2004, 12:42 PM    #15
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Default Re: bad refurb

Quote:
Originally Posted by Gamer03
That's terrible.

I would have been off.
i was, i turned green.........lol
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Old 08-06-2004, 4:00 PM Original Poster Original Poster    #16
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Default Re: bad refurb

dont get me wrong, i like verizons service (epecially the large coverage area)but i've had lots of bad luck with verizon. The thing is, i just went camping and left my 4400 at home and took my mom's and now my 4400 is working fine and before, it wouldnt even turn on 1/2 the time. anyone have any explanations?
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Old 08-06-2004, 6:06 PM    #17

 
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Default Re: bad refurb

this had to be some kind of software glitch or bad hardware somewhere inside the phone..but who knows?
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Old 08-06-2004, 7:51 PM    #18
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Default Re: bad refurb

Verizon recommends to turn off your phone once a month to reboot it, kind off like a computer, remember we do have software on our phones.......
so sometimes if your phones seems to freeze that will probably fix it for you...
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Old 08-07-2004, 12:06 AM Original Poster Original Poster    #19
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Default Re: bad refurb

hmmm about an hour ago my phone turned off again and now it wont turn back on...as mad as i am at vzw, im not sure if i can deal with nextel having so many places with no service. I mean, i live in michigan and with vzw you have service everywhere in michigan but with nextel you have service in less then 1/2 the state.

im not sure what to do...
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Old 08-07-2004, 7:30 AM    #20

 
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Default Re: bad refurb

Celly, stay with vzw. You will eventually work out the bad phone problem. You cannot work out a no coverage problem. If you go to Nextel and get the greatest phone, without coverage, bascially you have a paperweight.
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Old 08-07-2004, 1:03 PM    #21

 
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Default Re: bad refurb

Quote:
Originally Posted by rich6880
Celly, stay with vzw. You will eventually work out the bad phone problem. You cannot work out a no coverage problem. If you go to Nextel and get the greatest phone, without coverage, bascially you have a paperweight.
I have a few Nextel style paperweights
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Old 08-07-2004, 5:48 PM    #22
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Default Re: bad refurb

Quote:
Originally Posted by Celly king
hmmm about an hour ago my phone turned off again and now it wont turn back on...as mad as i am at vzw, im not sure if i can deal with nextel having so many places with no service. I mean, i live in michigan and with vzw you have service everywhere in michigan but with nextel you have service in less then 1/2 the state.

im not sure what to do...
well keep in mind that besides Nextel and Verizon you have other carriers in your area, why not ask some of your friends which carrier they use and get some feedback to see how happy they are with other carriers besides Verizon.....
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