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Amato1400 · 06-16-2005, 2:31 AM

OK I am having trouble receiving text messages from a friend. He has Alltel and I have Cingular. We both are able to send and receive Text Messages. The problem is when he tries to send me a text message he receives a message on his screen telling him that I am not subscribed to a messenging service. Which is untrue. We have both contacted our Providers and they told us that everything was fine with our plans and contracts. So what could the problem be? I have a LG 1400 and he has a Nokia 3585i. I used to have alltel but cancelled my contract early. I also kept the number. If that helps any. So...can anyone help me figure this out????

Etorres777 · 06-16-2005, 9:46 AM

That same exact thing happens to my friend and his cousin. She has Cingular and he has ALLTEL.

WirelessBeachBum · 06-16-2005, 9:49 AM

I would suggest calling Cingular and having them put in a trouble ticket on the problem, describe the problem in as much detail as possible (time, dates, numbers etc.)

It could be that the Alltel system is still showing you as a customer in their sms platform, and then not having anywhere to send the information, since you actually are on the Cingular sms system.

My bet is the problem is somewhere internal with Alltel....so you friend should also submit a trouble ticket to Alltel.

WirelessBeachBum · 06-16-2005, 9:50 AM

Oh, and don't let them sweep you under the carpet on this one, just because it's not a voice call, they still need to work the problem and resolve it for you.

Etorres777 · 06-16-2005, 10:01 AM

Thing is that I have Cingular and we would send text messages to each other just fine though..

06-16-2005, 2:31 AM	#1
Amato1400 I made my first post! Join Date: Jun 2005 Location: Ohio Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	Text Messaging Problem OK I am having trouble receiving text messages from a friend. He has Alltel and I have Cingular. We both are able to send and receive Text Messages. The problem is when he tries to send me a text message he receives a message on his screen telling him that I am not subscribed to a messenging service. Which is untrue. We have both contacted our Providers and they told us that everything was fine with our plans and contracts. So what could the problem be? I have a LG 1400 and he has a Nokia 3585i. I used to have alltel but cancelled my contract early. I also kept the number. If that helps any. So...can anyone help me figure this out????

06-16-2005, 9:46 AM	#2
Etorres777 Life is good for now.. Join Date: Jun 2004 Location: El Paso, TX Posts: 1,747 Phone(s): Apple iPhone 3G Provider(s): at&t Mobility Devices: HP Pavilion dv5000 Thanks: 0 Thanked 0 Times in 0 Posts My Auctions	Re: Text Messaging Problem That same exact thing happens to my friend and his cousin. She has Cingular and he has ALLTEL.

06-16-2005, 9:49 AM	#3
WirelessBeachBum Soylent Green is People Join Date: Jul 2002 Location: Hilton Head Island, SC Posts: 2,804 Phone(s): HTC Touch Pro Provider(s): Alltel Wireless Thanks: 5 Thanked 1 Time in 1 Post My Auctions	Re: Text Messaging Problem I would suggest calling Cingular and having them put in a trouble ticket on the problem, describe the problem in as much detail as possible (time, dates, numbers etc.) It could be that the Alltel system is still showing you as a customer in their sms platform, and then not having anywhere to send the information, since you actually are on the Cingular sms system. My bet is the problem is somewhere internal with Alltel....so you friend should also submit a trouble ticket to Alltel. __________________ WirelessBeachBum Follow Me on Twitter Become a fan on Facebook

06-16-2005, 9:50 AM	#4
WirelessBeachBum Soylent Green is People Join Date: Jul 2002 Location: Hilton Head Island, SC Posts: 2,804 Phone(s): HTC Touch Pro Provider(s): Alltel Wireless Thanks: 5 Thanked 1 Time in 1 Post My Auctions	Re: Text Messaging Problem Oh, and don't let them sweep you under the carpet on this one, just because it's not a voice call, they still need to work the problem and resolve it for you. __________________ WirelessBeachBum Follow Me on Twitter Become a fan on Facebook

06-16-2005, 10:01 AM	#5
Etorres777 Life is good for now.. Join Date: Jun 2004 Location: El Paso, TX Posts: 1,747 Phone(s): Apple iPhone 3G Provider(s): at&t Mobility Devices: HP Pavilion dv5000 Thanks: 0 Thanked 0 Times in 0 Posts My Auctions	Re: Text Messaging Problem Thing is that I have Cingular and we would send text messages to each other just fine though..

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