Confused: Need help with internet settings. Three Network, UK

[XBOXJOHN]

My motorola c975 cant acess the internet ive upgraded the software and i still cant acess the internet. Im very confussed

[Mobile Mike]

Have you called your carrier's technical support to see if they can assist you? They would be better able to help you with getting the data settings you need, as we do not have that information on this site.

What U.K. carrier are you with?

[XBOXJOHN]

Hi mike im on three network. They have sent settings to my phone and i still can't acess the internet.
Should i be using the wap setting or http on my phone.?
At the moment its on http. I can still use instant messaging that seems to work ok. I think you need internet acess for that
any help is much appreciated buddy

[Mobile Mike]

Originally Posted by XBOXJOHN

Hi mike im on three network. They have sent settings to my phone and i still can't acess the internet.
Should i be using the wap setting or http on my phone.?
At the moment its on http. I can still use instant messaging that seems to work ok. I think you need internet acess for that
any help is much appreciated buddy

Another question for you...Did you buy this phone directly from 3 or did you get an unlocked non-carrier branded phone?

If you have an unlocked non-carrier phone, sometimes getting the settings to work properly can be an adventure. If the support techs at 3 have assisted you as much as possible, I'm not sure what else to tell you.

Try the WAP setting to see if this makes a difference. Also, this is an old phone from 2004/2005, which means it might not work well with current networks.

[XBOXJOHN]

Hi mike
Its a 3 branded phone it has not been unlocked I can launch the 3 browser but when I try to launch services from 3 a message appears saying 413:" Page cannot be displayed." If I do a google serch from the 3 browser to ebay I can get ebays home page but when I sign into ebay the same message then appears "413 Page cannot be displayed" I don't know. What does 413 mean? Thanks buddy

[Mobile Mike]

Originally Posted by XBOXJOHN

Hi mike
Its a 3 branded phone it has not been unlocked

I'm beginning to think the age of the phone might be the cause. WAP and HTML browsing has changed on phones so much over the past 5 years, it's possible this phone isn't compatible anymore with 3's web access capability. Either that or you have a defective phone.

Since it is a 3 branded phone and you have the corresponding data plan for internet access on the phone, it should be working, but as you are experiencing, it's not.

Since you are in England and mobile service operates a little differently than it does in the U.S., I can only advise you based on my general cell phone knowledge and from the information you've provided.

It sounds like you've done everything you can to make it work, but it's still a no go. I'd still give 3's tech support another call, as there's got to be away to make it work, unless the phone's age is the problem.

[XBOXJOHN]

Hi Mike

Do you know what 413 page cannot be displayed means What is the 413 bit all about? Thanks

[Mobile Mike]

Originally Posted by XBOXJOHN

Hi mike
Its a 3 branded phone it has not been unlocked I can launch the 3 browser but when I try to launch services from 3 a message appears saying 413:" Page cannot be displayed." If I do a google serch from the 3 browser to ebay I can get ebays home page but when I sign into ebay the same message then appears "413 Page cannot be displayed" I don't know. What does 413 mean? Thanks buddy

I got an answer about the "413" message:

Mobile Internet As It Is: 413: Page Cannot Be Displayed

The first line says it all.

[XBOXJOHN]

Hi Mike
Just tried that link. Useful
I will try calling 3 tech support again. Thanks for your help and advice.

[Mobile Mike]

Originally Posted by XBOXJOHN

Hi Mike
Just tried that link. Useful
I will try calling 3 tech support again. Thanks for your help and advice.

You're welcome. I hope it works out for you.

Let us know how it works out.