refurbished phone/network not found on old sim card

[lhughes78]

I have a contract with AT&T (the old cincular) and the phone that I had broke. I had no insurance on the phone so I bought a refurbished one on e-bay. The phone that I bought was unlocked so apparently all I was supposed to have to do was put in my sim card for activation. I did---it didn't! The phone says that the network can't be found and I have no signal and in turn no phone. What can I do?

[RJB]

Well apparently your phone is not unlocked I would get a hold of the person you bought that from. Also have you tried taking it out and putting it back in to make sure there is contact with the SIM card. Make sure all the ports are clean.

[lhughes78]

Originally Posted by RJB

Well apparently your phone is not unlocked I would get a hold of the person you bought that from. Also have you tried taking it out and putting it back in to make sure there is contact with the SIM card. Make sure all the ports are clean.

I have sent some e-mails back to the person/persons or store that I bought the phone from...no response yet. I've had the sim card out of the phone several times...it's fine with my other phone (one I borrowed). Thanks for the help!

[RJB]

You bet sorry about the times you are having

[mframe]

What brand/model is the replacement phone? The phone might be unlocked, but not have the 850 Mhz band.

[lhughes78]

Originally Posted by RJB

You bet sorry about the times you are having

I have finally gotten response...they want me to send the phone (no battery or accesories) back so they can check it out. I guess they are going to unlock it now...maybe I'll get to use it yet

[lhughes78]

Originally Posted by mframe

What brand/model is the replacement phone? The phone might be unlocked, but not have the 850 Mhz band.

The replacement phone is a Motorola t722i...I'm sure the phone is a "little older" but seriously, I'm a stay at home mom so don't use it that much...don't care about all of the new tech

[hf1khal]

Originally Posted by lhughes78

The replacement phone is a Motorola t722i...I'm sure the phone is a "little older" but seriously, I'm a stay at home mom so don't use it that much...don't care about all of the new tech

Thise phone are known to be some what finiky with the network on the 850 band and seem to to want to camp on the 1900 and some aof the earlier models of it actualy came out with no 850 band in them. If this is the case with this one, and your area is an 850 band area the return of it to you will be the same. Double check with the seller that it is a dual band version (850/1900).