FYI... Pending Class-Action Lawsuit involving Headset Insurance Programs

[WiggyFife]

I just thought I would give you all a heads-up to be on the lookout for a postcard in the mail letting us know of this lawsuit. The people affected would be those whose insurance is administered by Asurion, Lockton or Lock/Line, or any of their affiliates.

If you do or don't wish to be a part of it, you can either call 1-800-470-2375, or visit www.wirelessequipins.com.

Anyone have any further info about what this is regarding??? The post card is not clear.

[MOTOhooligan]

Originally Posted by sstrosberg

I just thought I would give you all a heads-up to be on the lookout for a postcard in the mail letting us know of this lawsuit. The people affected would be those whose insurance is administered by Asurion, Lockton or Lock/Line, or any of their affiliates.

If you do or don't wish to be a part of it, you can either call 1-800-470-2375, or visit www.wirelessequipins.com.

Anyone have any further info about what this is regarding??? The post card is not clear.

I looked everywhere, I couldn't find a thing. I tried Asurion press releases, news, the whole website. I tried Google, I tried MSN... nada. Sorry sstrosberg.

[PressRewind227]

I was looking for some information on this for my business law class and stumbled on this web site: Perez v Asurion Class Action Settlement
I hope it helps.

[userhck]

Well I have used Asurion for years and the always screw us over with used phones, for more than we paid originally for the phone.

[tearsonurcheek]

Originally Posted by userhck

Well I have used Asurion for years and the always screw us over with used phones, for more than we paid originally for the phone.

That's partially unfair. You do realize that the price you paid for the phone when you signed the contract is not the "real" price of the phone, right?

Mind you, that's not a comment on the legitimacy of this lawsuit. From what I've read, the biggest issue is not that they give refurbished phones, but that the refurbished phone is worth less than the $50 deductible. Yeah, if you're claiming on a Kyocera Phantom, it should probably be a new replacement, given the extremely low value of those phones. Of course, if you have a low-end phone like that, why pay for the insurance, unless you're really hard on phones?

I have insurance on 3 of my 4 lines (uscc uses Signal, not Assurion). Of course, mine is a Nokia 6265, and my wife and mom have LG UX355s. All retail for over $250+. If I had a Blackberry 8703e (retail: $500), you better believe I'd have insurance on it. The one line that doesn't have insurance? My kids have an LG VX6100 that's over 2 years old, and they only have it so they can call us and let us know they made it home from school okay. They aren't allowed to play with it, and it otherwise sits on a desk. We occasionally let them use it to call Grandma and Grandpa. Very low risk, and if it does stop working for whatever reason, I can get a brand new basic replacement for under $100. Not to mention my spare Nokia 6255.

Bottom line: if you're hard on phones, or prefer the convenience, insurance can be a good deal. If you never break your phone, you'd be better off just putting $200-$300 in a savings account and let it collect a little interest. Plus, there's always eBay, at least if you use a GSM or major CDMA carrier.