WirelessAdvisor.com

VZW-LOVER · 02-21-2008, 5:51 AM

The VZW Agent messed up my filter.

Every time I send a email from my Gmail account or from my Pearl, I get a copy in my in box on the phone. I'n starting to pull my hair out because everything I've tried doesn't seem to work.

Thanks in advance!

VZW-LOVER · 02-21-2008, 12:01 PM

I can't believe I'm the only one with this problem?

Jodi · 02-21-2008, 12:27 PM

VZW....go into your BIS account on your computer (not your BB) and set up a filter for your Gmail account that says

Name: Me
From : your gmail email address
Check: Do not forward to my handheld

It will prevent all your Gmail responses from being pushed to your BB.

Hope that helps!

Eric47 · 02-21-2008, 10:57 PM

also i found where you can go into your options and where it says "save a copy of sent in my inbox" check no.

really its not the reps fault, all blackberrys do this by default. i actually find it helpful as its easier to track all your messages and not seperate in and outboxes.

anyhow good luck

VZW-LOVER · 02-22-2008, 4:27 AM

Quote:

Originally Posted by EricN4707

also i found where you can go into your options and where it says "save a copy of sent in my inbox" check no.

really its not the reps fault, all blackberrys do this by default. i actually find it helpful as its easier to track all your messages and not seperate in and outboxes.

anyhow good luck

Where under options did you find it????Everything else is set correct. The filter so far hasn't stopped it.

Eric47 · 02-22-2008, 9:34 AM

Quote:

Originally Posted by VZW-LOVER

Where under options did you find it????Everything else is set correct. The filter so far hasn't stopped it.

messages > options > general options > change "hide sent messages" to "yes"

at least thats how it works on an GSM blackberry, it is possible that the VZW is deviated from this but i hope not

VZW-LOVER · 02-22-2008, 12:53 PM

Quote:

Originally Posted by EricN4707

messages > options > general options > change "hide sent messages" to "yes"

at least thats how it works on an GSM blackberry, it is possible that the VZW is deviated from this but i hope not

Found the option.....changed it.....Didn't stop the dup messages. Both from the phone and from PC Gmail account???? Any other suggestions?

Jodi · 02-22-2008, 1:40 PM

VZW--Did you set the filter in your BIS as I suggested? The moment I did that, all my duplicate messages stopped.

VZW-LOVER · 02-22-2008, 4:08 PM

Thank you to all!!!!

After talking to 4 agents, one super nice guy figured out what was wrong. Apparently some one checked on their Admin screen to disable all filters. This is some thing that we can't see on your site. I had everything setup as you recommended but it made know difference.

Again thanks for all your suggestions and help!!!!

Jodi · 02-23-2008, 12:15 AM

Glad it worked out for you!

VZW-LOVER · 02-24-2008, 3:37 PM

Quote:

Originally Posted by Jodi

Glad it worked out for you!

Thanks Jodi!

02-21-2008, 5:51 AM	#1
VZW-LOVER Join Date: Jul 2006 Location: Home Posts: 285 Thanks: 0 Thanked 0 Times in 0 Posts	Please Help! The VZW Agent messed up my filter. Every time I send a email from my Gmail account or from my Pearl, I get a copy in my in box on the phone. I'n starting to pull my hair out because everything I've tried doesn't seem to work. Thanks in advance!

02-21-2008, 12:01 PM	Original Poster #2
VZW-LOVER Join Date: Jul 2006 Location: Home Posts: 285 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Please Help! I can't believe I'm the only one with this problem?

02-21-2008, 12:27 PM	#3
Jodi Keep on swimming... Join Date: Jun 2002 Location: Sunny California Posts: 1,058 Phone(s): Motorola Droid Provider(s): Verizon Wireless Devices: MacBook Pro 15" Thanks: 3 Thanked 1 Time in 1 Post	Re: Please Help! VZW....go into your BIS account on your computer (not your BB) and set up a filter for your Gmail account that says Name: Me From : your gmail email address Check: Do not forward to my handheld It will prevent all your Gmail responses from being pushed to your BB. Hope that helps!

02-21-2008, 10:57 PM	#4
Eric47 Join Date: Dec 2007 Location: in my own house Posts: 1,404 Phone(s): crackberry's Devices: my home wi-fi router and laptop Thanks: 5 Thanked 1 Time in 1 Post Images: 49	Re: Please Help! also i found where you can go into your options and where it says "save a copy of sent in my inbox" check no. really its not the reps fault, all blackberrys do this by default. i actually find it helpful as its easier to track all your messages and not seperate in and outboxes. anyhow good luck

02-22-2008, 1:40 PM	#8
Jodi Keep on swimming... Join Date: Jun 2002 Location: Sunny California Posts: 1,058 Phone(s): Motorola Droid Provider(s): Verizon Wireless Devices: MacBook Pro 15" Thanks: 3 Thanked 1 Time in 1 Post	Re: Please Help! VZW--Did you set the filter in your BIS as I suggested? The moment I did that, all my duplicate messages stopped.

WirelessAdvisor.com

Blackberry Phones

Please Help! in Wireless Phones Forums; "The VZW Agent messed up my filter. Every time I ..."

WirelessAdvisor.com

02-22-2008, 4:08 PM	Original Poster #9
VZW-LOVER Join Date: Jul 2006 Location: Home Posts: 285 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Please Help! Thank you to all!!!! After talking to 4 agents, one super nice guy figured out what was wrong. Apparently some one checked on their Admin screen to disable all filters. This is some thing that we can't see on your site. I had everything setup as you recommended but it made know difference. Again thanks for all your suggestions and help!!!!

02-23-2008, 12:15 AM	#10
Jodi Keep on swimming... Join Date: Jun 2002 Location: Sunny California Posts: 1,058 Phone(s): Motorola Droid Provider(s): Verizon Wireless Devices: MacBook Pro 15" Thanks: 3 Thanked 1 Time in 1 Post	Re: Please Help! Glad it worked out for you!

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search