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SmArTeStChIlD421 · 06-09-2008, 1:40 PM

so my friend had the Motorola L7 i think and she had full access to MEdia Net and MMS but when she upgraded to her Son Ericcson that she has now she lost all data access capabilities........is this something that a quick call to AT&T will fix or will she have to take it to a store??

Jay2TheRescue · 06-09-2008, 1:42 PM

Quote:

Originally Posted by SmArTeStChIlD421

so my friend had the Motorola L7 i think and she had full access to MEdia Net and MMS but when she upgraded to her Son Ericcson that she has now she lost all data access capabilities........is this something that a quick call to AT&T will fix or will she have to take it to a store??

Did your friend buy this phone from AT&T, or did they buy it somewhere else?

-Jay

SmArTeStChIlD421 · 06-10-2008, 4:01 PM

nope.....they got it through AT&T......its an AT&T branded Sony Ericsson Z310a

Jay2TheRescue · 06-10-2008, 5:09 PM

Has data ever worked for them on the current phone?

SmArTeStChIlD421 · 06-10-2008, 11:23 PM

no....she lost it withher upgrade for some reason but it worked on her old Moto SLVR

Jay2TheRescue · 06-10-2008, 11:31 PM

Quote:

Originally Posted by SmArTeStChIlD421

no....she lost it withher upgrade for some reason but it worked on her old Moto SLVR

Final question (I think): Did she get a new SIM card, or is it the same one from her L7?

-Jay

SmArTeStChIlD421 · 06-10-2008, 11:42 PM

thats a good question and im 90% sure that she kept the SIM because she already had an AT&T 3G SIM at that point so they didnt give her a new one

Jay2TheRescue · 06-10-2008, 11:50 PM

Quote:

Originally Posted by SmArTeStChIlD421

thats a good question and im 90% sure that she kept the SIM because she already had an AT&T 3G SIM at that point so they didnt give her a new one

If she kept her SIM card I would double check the phone's internet settings. You may also want to call 611 as I think that phone is capable of having the internet settings sent to it over the network.

-Jay

SmArTeStChIlD421 · 06-11-2008, 1:17 PM

okay....another thing characteristic of these phones is that above the signal bars there is usually a G for GPRS or an E for EDGE.........its nonexistant.......shen those icons disappear its usually something on AT&Ts ens......same as the packet data icons on Motos

06-09-2008, 1:40 PM	#1 (permalink)
SmArTeStChIlD421 Join Date: Jun 2006 Location: Reading, PA Posts: 3,577 Phone(s): Motorola RAZR V3m (Red) Provider(s): Sprint Thanks: 4 Thanked 2 Times in 2 Posts	Data capabilities lost with upgrade so my friend had the Motorola L7 i think and she had full access to MEdia Net and MMS but when she upgraded to her Son Ericcson that she has now she lost all data access capabilities........is this something that a quick call to AT&T will fix or will she have to take it to a store?? __________________ SERO F&F 500: 500 Flexible Anytime Minutes, UNLIMITED Nights and Weekends (7PM), UNLIMITED Mobile to Mobile, UNLIMITED Power Vision, UNLIMITED Messaging (Text/Picture/Video), Pick 3

06-10-2008, 4:01 PM	#3 (permalink)
SmArTeStChIlD421 Join Date: Jun 2006 Location: Reading, PA Posts: 3,577 Phone(s): Motorola RAZR V3m (Red) Provider(s): Sprint Thanks: 4 Thanked 2 Times in 2 Posts	Re: Data capabilities lost with upgrade nope.....they got it through AT&T......its an AT&T branded Sony Ericsson Z310a __________________ SERO F&F 500: 500 Flexible Anytime Minutes, UNLIMITED Nights and Weekends (7PM), UNLIMITED Mobile to Mobile, UNLIMITED Power Vision, UNLIMITED Messaging (Text/Picture/Video), Pick 3

06-10-2008, 5:09 PM	#4 (permalink)
Jay2TheRescue In Use Now: HTC Tilt Join Date: Dec 2002 Location: Sterling, Virginia Posts: 9,661 Phone(s): Moto V3, A845, HTC Tilt, Moto V551, iPAQ 6515, Western Electric 302, 500, Ericsson Ericaphone Provider(s): AT&Tingular 310-410 Devices: Zune 30gb & way too many BT devices to list Thanks: 10 Thanked 22 Times in 20 Posts	Re: Data capabilities lost with upgrade Has data ever worked for them on the current phone? __________________ GET A FREE $25 AT&T GIFTCARD WITH ACTIVATION OF NEW AT&T SERVICE FROM ANY DEALER. PM ME FOR DETAILS

06-10-2008, 11:23 PM	#5 (permalink)
SmArTeStChIlD421 Join Date: Jun 2006 Location: Reading, PA Posts: 3,577 Phone(s): Motorola RAZR V3m (Red) Provider(s): Sprint Thanks: 4 Thanked 2 Times in 2 Posts	Re: Data capabilities lost with upgrade no....she lost it withher upgrade for some reason but it worked on her old Moto SLVR

06-10-2008, 11:42 PM	#7 (permalink)
SmArTeStChIlD421 Join Date: Jun 2006 Location: Reading, PA Posts: 3,577 Phone(s): Motorola RAZR V3m (Red) Provider(s): Sprint Thanks: 4 Thanked 2 Times in 2 Posts	Re: Data capabilities lost with upgrade thats a good question and im 90% sure that she kept the SIM because she already had an AT&T 3G SIM at that point so they didnt give her a new one

06-11-2008, 1:17 PM	#9 (permalink)
SmArTeStChIlD421 Join Date: Jun 2006 Location: Reading, PA Posts: 3,577 Phone(s): Motorola RAZR V3m (Red) Provider(s): Sprint Thanks: 4 Thanked 2 Times in 2 Posts	Re: Data capabilities lost with upgrade okay....another thing characteristic of these phones is that above the signal bars there is usually a G for GPRS or an E for EDGE.........its nonexistant.......shen those icons disappear its usually something on AT&Ts ens......same as the packet data icons on Motos

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