AT&T Wireless Users|AT&T Support Resources in Wireless Carrier Users Forums; "I started this list for my own personal masochistic enjoyment ..." | |||||||
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10-13-2006, 6:14 PM
| #1 |
| Software Architect  
 Join Date: Jun 2006 Location: Atlanta, GA Posts: 1,611
Phone(s): Blackberry Pearl, Samsung Katalyst Provider(s): Verizon Devices: Moto H700, Dell Inspirion 1521, LT-20 GPS Thanks: 0
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Images: 4  |  AT&T Support Resources
I started this list for my own personal masochistic enjoyment and am sharing it for my sadistic side  AT&T Features- Check phone #'s for AT&T M2M: http://onlinestorez.cingular.com/cel...okup/index.jsp Send a Text Message Via Web: Log In Send a Text Message via Email: phonenumber@cingularme.com (ie 5745551234@cingularme.com) Send a MMS via Email: phonenumber@mms.mycingular.com (ie 5745551234@mms.mycingular.com) (thanks Charlyee for confirming these a few days ago after I found them, you get props) MediaNet home for Device (URL  http://device.home (note the proxy has to be enabled) AT&T Mobile-to-Mobile Lookup: http://onlinestorez.cingular.com/cel...okup/index.jsp AT&T Support- AT&T Support Link: Support | Answers to your cell phone questions | AT&T AT&T Device Support: https://onlinecare.cingular.com/supp...device-support AT&T Forums: Wireless Forums for AT&T - Wireless Forums for AT&T AT&T Support Chat: Sign In - Wireless Forums for AT&T AT&T Coverage Viewer: http://onlinecare.cingular.com/coverageviewer/ MediaNet/MMS Phone Settings/Configuration: http://forums.wirelessadvisor.com/ci...a-connect.html AT&T Company- Store Locator: AT&T Coverage Map (Detailed and new link from prior post http://onlinecare.cingular.com/support/maps.do (thanks Jones for the New Link) AT&T Job Search: AT&T wireless Careers | AT&T wireless services Non AT&T Device Support- AT&T/HTC: HTC Smartphone Wiki - htc and HTC: Support HP: HP Support & Drivers LG: Support - LG Electronics USA Motorola: Motorola Customer Support-United States Nokia: Nokia USA: Product Support Palm (formerly PalmOne): Palm - Support (Software Updates Available) Pantech: Pantech - Support RIM Blackberry: BlackBerry - BlackBerry Support | Knowledge Base, Product Documentation Software & Support Programs Samsung: SAMSUNG's Digital World - Support BenQ/Siemens: http://www.benq-siemens.com/cds/fron...0289_0,00.html Sony Ericsson: Product support - - Sony Ericsson I will be adding telephone numbers as I find them, please note these are all easily and readily available and findable. I just listed them because I could and wanted to make the search a little easier.
__________________ Heav'n has no Rage like Love to Hatred turn'd, Nor Hell a Fury, like a Woman scorn'd.  Last edited by bobolito; 06-08-2007 at 1:47 PM. |
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10-16-2006, 9:34 PM
| #2 |
| Fresh Member  Join Date: Aug 2006 Location: Lubbock TX Posts: 44
Phone(s): SE T226 Provider(s): Cingular Thanks: 0
Thanked 0 Times in 0 Posts
|  Re: Cingular Support Resources.
Can I vote to have this Sticky-ed?
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10-16-2006, 10:34 PM
| #3 |
| \/\/ireless /\dvisor   
 Join Date: Jul 2003 Location: City of /\ngels CA. Posts: 10,102
Phone(s): KR/\ZR K1·/\/\OTO i880, BBCURVE 8350i Provider(s): ·T···Mobile·Sprint/Nextel Devices: /\/\otoH12·/\/\otoH690 Thanks: 3
Thanked 9 Times in 9 Posts
Images: 19 | Re: Cingular Support Resources.
Done.............. good post nKrypteD1.
__________________  (oOO \ (||||)(||||) / OOo) Any misspellings or grammatical errors in the above statement are intentional; they are placed there for the enjoyment of those who like to point them out. |
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10-16-2006, 11:14 PM
|  Original Poster
#4 |
| Software Architect
Join Date: Jun 2006 Location: Atlanta, GA Posts: 1,611
Phone(s): Blackberry Pearl, Samsung Katalyst Provider(s): Verizon Devices: Moto H700, Dell Inspirion 1521, LT-20 GPS Thanks: 0
Thanked 0 Times in 0 Posts
Images: 4 | Re: Cingular Support Resources.
Yeah thanks, let me know if any of the links "go bad" I'm still compiling a list of telephone numbers.
__________________ Heav'n has no Rage like Love to Hatred turn'd, Nor Hell a Fury, like a Woman scorn'd. |
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10-17-2006, 12:54 PM
| #5 |
| iPhone 3G 16GB (White)
 Join Date: May 2002 Location: in front of my computer Posts: 12,539
Phone(s): iPhone 3G, Sierra 875 3G Aircard Provider(s): AT&T Mobility Devices: WiFi cards/Access points Thanks: 3
Thanked 17 Times in 14 Posts
Images: 50 | Re: Cingular Support Resources.
Good idea! I added a couple of things above in order to remove redundant stickies in the forum. We have too many.
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10-17-2006, 2:03 PM
| Original Poster
#6 |
| Software Architect
Join Date: Jun 2006 Location: Atlanta, GA Posts: 1,611
Phone(s): Blackberry Pearl, Samsung Katalyst Provider(s): Verizon Devices: Moto H700, Dell Inspirion 1521, LT-20 GPS Thanks: 0
Thanked 0 Times in 0 Posts
Images: 4 | Telephone Numbers and Additional Resources Additional Feature Pages Cingular Call Fowarding Breakdown: http://www.cingularwireless.com/medi...all_forwarding Check your Rebate: http://rebates.cingular.young-americ...honeNumber.asp Telephone Numbers- Cingular- 1-888-333-6651 Business customers 1-866-429-7222 Customer Service Customers with a Cingular device 1-800-331-0500 Customers with an AT&T Wireless device 1-800-888-7600 Customers with international service questions 1-800-335-4685 When outside of the U.S. 1-916-843-4685 Support for the hearing- or speech-impaired 1-866-241-6567 (TTY) Questions about order status 1-800-331-0500 Cingular Warranty Exchange: 1-800-801-1101 Manufacturers- LG: 1-800-243-0000 Motorola: 1-866-BUY-MOTO(1-866-289-6686) Samsung: 1-888-987-HELP(4357) Benq-Siemens: Warranty Number 1-888-777-0211 Sony-Ericcson: 1-866-766-9374 Cingular Department Numbers (For those with Special Support Needs)- Business: 1-888-444-4410 National Business Ordering (NBO) 1-800-999-5445 National Business Services (Telco Managers and Key Contacts Only) 1-888-290-1338 Business End-user Care 1-877-201-9521 Business Customer Support 1-866-429-7222 Business Sales 1-888-565-7329 Business Sales 1-800-304-3044 Cingular interactive (BB and MyBiz paging) 1-866-355-8923 Corporate Discount (FAN) Attachment Corporate: 1-866-246-4827 Cingular HQ (Atlanta, GA) 1-800-356-9752 Corporate liable accounts care / support Sales: 1-888-333-6651 Consumer Sales 1-888-447-7474 Accessory sales 1-866-429-7222 Business Sales 1-888-565-7329 Business Sales 1-888-290-4613 Cingular.com Sales 1-866-391-0749 Web Order Support 1-888-867-4384 Telesales Support Customer Care: 1-800-826-7356 Relocations 1-800-450-2005 Cingular migrations 1-866-490-2666 Data support 1-866-499-7888 Go Phone activations 1-866-852-8617 Young America rebate center 1-800-356-9752 Corporate liable accounts care / support 1-866-391-0749 Web order support 1-800-298-2158 Change of financial responsibility 1-800-530-9476 Change of financial responsibility 1-866-228-9657 National service transfer TDMA 1-800-642-5383 National service transfer GSM 1-866-999-1166 Market Relocation/Moving Insurance: 1-888-562-8662 LockLine 1-877-288-4678 Lockline Phone Repair/Warranty Exchange (XBM): 1-866-636-5801 Phone Repair 1-800-801-1101 Warranty Exchange 1-877-746-9244 Warranty Exchange (blue) Fraud: 1-877-844-5584 Subscription fraud (orange) 1-800-221-7377 TDMA Subscription Fraud (blue) 1-866-228-9657 GSM Subscription Fraud (blue) Billing/Payments 1-800-947-5096 Accounts receivable / payments (orange) 1-800-544-3859 Accounts receivable TDMA (blue) 1-866-626-9606 Accounts receivable GSM (blue) 1-800-874-9579 Recurring credit card billing (blue) International Roaming Support: 1-800-335-4685 International Services (from within the US) 1-916-843-4685 International Services (from overseas) Puerto Rico: 1-800-331-0500 Customer Service 1-787-397-5990 Prepaid Customer Service 1-787-399-2677 Corporate Customer Care 1-800-845-6059 Sales 1-787-398-2111 Corporate Sales Virgin Islands: 1-340-690-5000 Corporate Customer Service 1-340-777-7777 St. Thomas Customer Service 1-340-690-1000 St. Croix Customer Service Again these are all publically available and found via resources such as Google, hope someone makes use of the info.
__________________ Heav'n has no Rage like Love to Hatred turn'd, Nor Hell a Fury, like a Woman scorn'd. |
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10-18-2006, 10:28 AM
| #7 |
| Easy,Cheap & Sleazy 
 Join Date: Sep 2002 Location: Union County NJ Posts: 8,457
Phone(s): EnV, V750 Provider(s): Verizon Thanks: 2
Thanked 1 Time in 1 Post
Images: 293 | Re: Cingular Support Resources
Effective 12/31/06 The Blue business customer sales/service phone #: 800-449-1222 will be disconnected & the new # will be: 800-331-0500 Starting 11/1/06 if you call the 1222 extension they will have a recording with the new #. And as of 11/1/06 you can start using the new #. |
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12-15-2006, 4:37 PM
| #8 |
| Battery mgmt is my life 
 Join Date: Oct 2002 Location: Cambridge, MA Posts: 1,878
Phone(s): T-Mo G1, LG CU500, Previous: BB 8830, 8703e, Nokia 6200, Siemens S46, Ericsson R280LX Provider(s): T-Mobile Devices: Palm T2 Thanks: 16
Thanked 31 Times in 29 Posts
| Re: Cingular Support Resources
I didn't see this in Shawn's big list of URLs. This is the place where you can make certain configuration changes to your device and download software updates, if any are available. "Self-Care Handset Configuration" page http://selfcare.mycingular.net:8082/scgui/ SW
__________________ "Oh I used to be disgusted, now I try to be amused." -- Elvis Costello, Red Shoes |
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01-04-2007, 1:38 PM
| #9 | |
| Luv My Treo !!!!!
 Join Date: Dec 2002 Location: SE Wisconsin Posts: 6,208
Phone(s): Treo Pro, Nokia 6131, Moto i325 IS Provider(s): at&t/at&t/Nextel Devices: Assorted handheld & installed GPS Thanks: 64
Thanked 59 Times in 53 Posts
Images: 168 | Re: Cingular Support Resources Quote:
Thanks
__________________ The secret of success is sincerity. Once you can fake that you've got it made. Jean Giraudoux (1882-1944) Last edited by Charlyee; 10-05-2007 at 10:48 AM. | |
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06-04-2007, 4:57 AM
| #10 |
| Dazed and Confused   Join Date: Nov 2002 Location: Inland Empire, CA. Posts: 1,132
Phone(s): HTC myTouch™ 3G, RIM Storm ™ 9530 Provider(s): T-Mobile USA / Cellco Partnership Thanks: 0
Thanked 0 Times in 0 Posts
| Re: AT&T Support Resources
My alpha tag says AT&T: I can send/receive text-pix messages to and from my wireless phone to an email address: (Text Messages): mynumber@txt.att.net (Pix Messages): mynumber@mms.att.net
__________________ HTC myTouch™ 3G / Android 1.6 DONUT / Google Voice |
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06-07-2007, 5:56 AM
| #11 |
| 1,000 Posts - 1/25/07
Join Date: Feb 2005 Location: Oneida, TN Posts: 1,161
Phone(s): Blackberry Pearl, Red, Pantech Um150 AirCard, LG VX9100 enV2 Provider(s): US Cellular, Verizon Wireless Devices: iPod Touch 16 GB, HP Pavilion DV2700 Notebook Thanks: 0
Thanked 1 Time in 1 Post
| Re: AT&T Support Resources
ive noticed that almost all of the links above are non working, since the new website redirects to wireless.att.com.
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06-08-2007, 2:49 PM
| #12 |
 Join Date: Jun 2006 Location: Reading, PA Posts: 3,858
Phone(s): Blackberry 8830 Provider(s): Sprint Thanks: 4
Thanked 3 Times in 3 Posts
| Re: AT&T Support Resources
looks like this one should be deleted and a new one should be made.......but who to find the new sites..........i would think that the numbers will stay the same though
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08-08-2007, 5:00 AM
| #13 | |
| Junior Member   Join Date: Oct 2004 Location: Virginia Beach, VA Posts: 56
Phone(s): Moto RAZR v3 (Mine), Moto v557 (Wife's), Motorola T725e (Backup) Provider(s): AT&Tingular Devices: Meridian Gold GPS, 30GB 5th Gen iPod Thanks: 0
Thanked 0 Times in 0 Posts
| Re: Cingular Support Resources Quote:
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08-08-2007, 5:21 AM
| #14 | |
| Who am I to judge 
 Join Date: Dec 2006 Location: Ashburn VA Posts: 2,072
Phone(s): iphone 3G S, BB Bold Provider(s): AT&T Mobility, MTC Touch, Wataniya Devices: MP3, GPS & PDA Thanks: 12
Thanked 36 Times in 31 Posts
Images: 1 | Re: Cingular Support Resources Quote:
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08-09-2007, 1:07 PM
| #15 |
  Join Date: Jan 2007 Location: Texas Posts: 383
Phone(s): Samsung D807, Samsung a727, Samsung Blackjack Provider(s): Cingular/at&t Thanks: 0
Thanked 0 Times in 0 Posts
| Re: AT&T Support Resources
1-866-490-2666 Data support Doesnt get you to data support. I had to try it. Just gives you a recording saying the number has been changed and gives you the 1-800-331-0500 # |
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08-14-2007, 9:34 PM
| #16 |
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Join Date: Jun 2006 Location: Reading, PA Posts: 3,858
Phone(s): Blackberry 8830 Provider(s): Sprint Thanks: 4
Thanked 3 Times in 3 Posts
| Re: AT&T Support Resources
i guess most companies figure out that the numbers get out there and with a merger like this they have a chance to start with fresh numbers so they put recordings on all the current numbers to call a single front number and they get a pool of fresh 1800 numbers for all the depts.
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