WirelessAdvisor.com

Charlyee · 12-22-2005, 11:20 PM

My billing cycle ends on the 2nd. of each month and the payment is usually due around the 27th. I haven't received my bill yet and OLAM does not show the bill either.

So, I called Cingular CS and they tell me that this was a known problem and the bills are going to be late with a later due date.

Anyone else having this problem?

Thanks much......

budney · 12-23-2005, 1:27 AM

My family's bill wasn't late, but it is sure messed up. My mom is going to have to call Cingular and get it straightened out.

Jay2TheRescue · 12-23-2005, 1:34 AM

Quote:

Originally Posted by Charlyee

My billing cycle ends on the 2nd. of each month and the payment is usually due around the 27th. I haven't received my bill yet and OLAM does not show the bill either.

So, I called Cingular CS and they tell me that this was a known problem and the bills are going to be late with a later due date.

Anyone else having this problem?

Thanks much......

I have mine set up with autopay from my business checking account. I don't pay attention when it comes. I usually don't even open it because I've already checked it online before it arrived.

-Jay

Gamer03 · 12-23-2005, 1:36 AM

I still haven't received mine, and it is due on January 6th or 7th.

I am going to call tomorrow and see if it has been sent out. If I haven't gotten it by next Wednesday, I will just go into a local store and pay it. I rather do that, than do it online and have something go wrong.

Charlyee · 12-23-2005, 8:05 AM

Quote:

Originally Posted by Jay2TheRescue

I have mine set up with autopay from my business checking account. I don't pay attention when it comes. I usually don't even open it because I've already checked it online before it arrived.

-Jay

Jay, mine is not showing up on line either, so I cannot check it or pay it from that.

Charlyee · 12-23-2005, 8:08 AM

Quote:

Originally Posted by Gamer03

I still haven't received mine, and it is due on January 6th or 7th.

I am going to call tomorrow and see if it has been sent out. If I haven't gotten it by next Wednesday, I will just go into a local store and pay it. I rather do that, than do it online and have something go wrong.

Gamer, is your bill showing up on line? Mine isn't. It only shows the bill that was due 11/27.

Gamer03 · 12-23-2005, 12:34 PM

Quote:

Originally Posted by Charlyee

Gamer, is your bill showing up on line? Mine isn't. It only shows the bill that was due 11/27.

Yep. My bill is showing up online. I just haven't received it yet in the mail.

WiggyFife · 12-23-2005, 1:04 PM

Maybe Cingular is paying everyone's Bill this month!!! That's sooo nice of them!!!

Gamer03 · 12-23-2005, 2:20 PM

Quote:

Originally Posted by WiggyFife

Maybe Cingular is paying everyone's Bill this month!!! That's sooo nice of them!!!

I wish. That would be sweet. But I think pigs would learn to fly before that happens.

armydad · 12-23-2005, 3:28 PM

Quote:

Originally Posted by Gamer03

I wish. That would be sweet. But I think pigs would learn to fly before that happens.

what the hell Iwas just in the back yard and some PIGS just flew over. got my bill OUCH!!!

Charlyee · 12-23-2005, 8:10 PM

I called Cingular again today. This time I seem to get a more caring & knowledgable person. He said that there was a problem which affected about 300 people nationwide but it has been solved.

My case is obviously not related and somehow is not generating the new bill and is showing "zero" balance. He said that he sent my case to the techs that support the billing department and I will hear latest by January 4.

He also said my account will be readjusted so that I don't get 2 bills together.

I still have to see how it goes but atleast it seems to be going in the right direction.

This the hardest I have had to work for someone to bill me.

Gamer03 · 12-24-2005, 10:56 AM

Quote:

Originally Posted by Charlyee

I called Cingular again today. This time I seem to get a more caring & knowledgable person. He said that there was a problem which affected about 300 people nationwide but it has been solved.

My case is obviously not related and somehow is not generating the new bill and is showing "zero" balance. He said that he sent my case to the techs that support the billing department and I will hear latest by January 4.

He also said my account will be readjusted so that I don't get 2 bills together.

I still have to see how it goes but atleast it seems to be going in the right direction.

This the hardest I have had to work for someone to bill me.

Well, it is good that you finally got a rep that is knowledgeable.

On a side note, I received my bill in the mail yesterday afternoon.

walkguru · 12-28-2005, 6:29 PM

Quote:

Originally Posted by Charlyee

My billing cycle ends on the 2nd. of each month and the payment is usually due around the 27th. I haven't received my bill yet and OLAM does not show the bill either.

So, I called Cingular CS and they tell me that this was a known problem and the bills are going to be late with a later due date.

Anyone else having this problem?

Thanks much......

mine came right on time, as usual.

walkguru · 12-28-2005, 6:31 PM

Quote:

Originally Posted by WiggyFife

Maybe Cingular is paying everyone's Bill this month!!! That's sooo nice of them!!!

we only wish that would happen.

Charlyee · 12-28-2005, 6:34 PM

I still don't have my bill or see it on OLAM. My next bill should be generated 1/04/06. maybe I will get 2 of them together.

Shizam, where are you I need you for the "misery loves Company"....LOL

Jay2TheRescue · 12-28-2005, 9:21 PM

Quote:

Originally Posted by Charlyee

I still don't have my bill or see it on OLAM. My next bill should be generated 1/04/06. maybe I will get 2 of them together.

Shizam, where are you I need you for the "misery loves Company"....LOL

Our billing cycles start on the same day, and not only did mine come a while ago, but it is available online too.

-Jay

Charlyee · 12-30-2005, 6:01 PM

Quote:

Originally Posted by Jay2TheRescue

Our billing cycles start on the same day, and not only did mine come a while ago, but it is available online too.

-Jay

Well I still don't have my bill. My trouble ticket is closed out because by bill isn't due yet....what?????? It is my December bill not the January one....

So I just paid $65 dollars w/o a bill, then atleast 2 months won't get bunched together, and now my balance due is ($65.00).

Jay2TheRescue · 12-31-2005, 1:30 AM

Quote:

Originally Posted by Charlyee

Well I still don't have my bill. My trouble ticket is closed out because by bill isn't due yet....what?????? It is my December bill not the January one....

So I just paid $65 dollars w/o a bill, then atleast 2 months won't get bunched together, and now my balance due is ($65.00).

Maybe you have a secret santa that works for Cingular and they are now giving you free service?

-Jay

12-22-2005, 11:20 PM	#1 (permalink)
Charlyee Luv My Treo !!!!! Join Date: Dec 2002 Location: SE Wisconsin Posts: 5,395 Phone(s): Treo Pro, Nokia 6131, Moto i325 IS Provider(s): at&t/at&t/Nextel Devices: Assorted handheld & installed GPS Thanks: 26 Thanked 23 Times in 19 Posts Images: 167 My Auctions	Any one else not received their bill for this month yet? My billing cycle ends on the 2nd. of each month and the payment is usually due around the 27th. I haven't received my bill yet and OLAM does not show the bill either. So, I called Cingular CS and they tell me that this was a known problem and the bills are going to be late with a later due date. Anyone else having this problem? Thanks much...... __________________ The secret of success is sincerity. Once you can fake that you've got it made. Jean Giraudoux (1882-1944)

12-23-2005, 1:27 AM	#2 (permalink)
budney Resident Headbanger Join Date: Jan 2003 Location: Tardville Posts: 4,435 Phone(s): Katana II, HTC Vogue (Touch), Moto Q Provider(s): Sprint Devices: 30GB Zune & 1GB Zen Stone Thanks: 1 Thanked 2 Times in 2 Posts Images: 14 My Auctions	Re: Any one else not received their bill for this month yet? My family's bill wasn't late, but it is sure messed up. My mom is going to have to call Cingular and get it straightened out. __________________ Thanks Sprint for turning on EV in Bullhead & Laughlin, just hurry it up with Ft. Mohave!!!

12-23-2005, 1:36 AM	#4 (permalink)
Gamer03 Technology Aficionado Join Date: Jul 2003 Location: The Florida Everglades Posts: 8,254 Phone(s): AT&T Tilt (me), AT&T Tilt (Dad), Motorola Razr 2 V9 (mom), Motorola Razr 2 V9 (sis) Provider(s): AT&T (4 lines on a FS plan) Devices: NB;GPS;Sling Pro; iPod 80GB; Kenwood DDX512 Thanks: 6 Thanked 4 Times in 4 Posts Images: 68	Re: Any one else not received their bill for this month yet? I still haven't received mine, and it is due on January 6th or 7th. I am going to call tomorrow and see if it has been sent out. If I haven't gotten it by next Wednesday, I will just go into a local store and pay it. I rather do that, than do it online and have something go wrong. __________________ My Video Game Systems (in order of purchase): Sega Genesis > Sega 32x > Sega CD > Sega GameGear > PS1 (died so I upgraded)> PS1 DualShock > PS2 > Xbox > Xbox 360 Premium (died so I upgraded)> Xbox 360 Elite > PS3 80 GB

12-23-2005, 1:04 PM	#8 (permalink)
WiggyFife still knows nothing!!! Join Date: May 2003 Location: Chandler, AZ Posts: 4,318 Phone(s): LG VX8700 Provider(s): Verizon Wireless Devices: HP Laptop, Palm T\|X, iPod, Toyota Camry BT. Thanks: 0 Thanked 0 Times in 0 Posts My Auctions	Re: Any one else not received their bill for this month yet? Maybe Cingular is paying everyone's Bill this month!!! That's sooo nice of them!!!

12-23-2005, 8:10 PM	#11 (permalink)
Charlyee Luv My Treo !!!!! Join Date: Dec 2002 Location: SE Wisconsin Posts: 5,395 Phone(s): Treo Pro, Nokia 6131, Moto i325 IS Provider(s): at&t/at&t/Nextel Devices: Assorted handheld & installed GPS Thanks: 26 Thanked 23 Times in 19 Posts Images: 167 My Auctions	Re: Any one else not received their bill for this month yet? I called Cingular again today. This time I seem to get a more caring & knowledgable person. He said that there was a problem which affected about 300 people nationwide but it has been solved. My case is obviously not related and somehow is not generating the new bill and is showing "zero" balance. He said that he sent my case to the techs that support the billing department and I will hear latest by January 4. He also said my account will be readjusted so that I don't get 2 bills together. I still have to see how it goes but atleast it seems to be going in the right direction. This the hardest I have had to work for someone to bill me. __________________ The secret of success is sincerity. Once you can fake that you've got it made. Jean Giraudoux (1882-1944)

12-28-2005, 6:34 PM	#15 (permalink)
Charlyee Luv My Treo !!!!! Join Date: Dec 2002 Location: SE Wisconsin Posts: 5,395 Phone(s): Treo Pro, Nokia 6131, Moto i325 IS Provider(s): at&t/at&t/Nextel Devices: Assorted handheld & installed GPS Thanks: 26 Thanked 23 Times in 19 Posts Images: 167 My Auctions	Re: Any one else not received their bill for this month yet? I still don't have my bill or see it on OLAM. My next bill should be generated 1/04/06. maybe I will get 2 of them together. Shizam, where are you I need you for the "misery loves Company"....LOL __________________ The secret of success is sincerity. Once you can fake that you've got it made. Jean Giraudoux (1882-1944)

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