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Jay2TheRescue · 09-17-2005, 12:09 PM

I got a Voicemail yesterday afternoon. I checked it and deleted it immediately. This morning my voicemail indicator is still on. When I call in I get "You have no messages". I've rebooted the phone and it still shows as having non-existing mail. Is this a system glitch that will fix itself or do I need to call Customer Service?

Tony E! · 09-17-2005, 12:35 PM

Check to see if you have any saved messages.

Jay2TheRescue · 09-17-2005, 12:45 PM

Nope, no saved messages either. I also just took the battery and sim card out of the phone and left them out for 1 minute. I reinstalled everything and turned the phone on. 30 seconds later the VM indicator came back on...

DarrylLeeOHS30 · 09-17-2005, 12:55 PM

thats really weird. If it doesn't go away by the end of the day i'd call CS. And I dont think its supposed to stay on for saved messages

Tony E! · 09-17-2005, 12:57 PM

Like Darryl suggested just call C/S and have them reprovision your settings...

Jay2TheRescue · 09-17-2005, 1:25 PM

I know this probably doesn't make a difference, but I'm an Orange customer, but at work I'm logged into the Blue network. As a matter of fact I don't think I've been on the Orange network since I got the VM yesterday.

rhapsodyosx · 09-17-2005, 1:56 PM

Quote:

Originally Posted by DarrylLeeOHS30

thats really weird. If it doesn't go away by the end of the day i'd call CS. And I dont think its supposed to stay on for saved messages

My Voicemail Indicator stays on until all messages are erased (even saved ones). The old voicemail system didn't operate this way; saved messages never caused the indicator to appear.

Gamer03 · 09-17-2005, 2:26 PM

On my new Cingular Razr, I don't get any vm indiactors staying on for an extended period.

The only time I did was yesterday when I kept a saved message and after I erased it and ended the vm call, the indicator was gone.

DarrylLeeOHS30 · 09-17-2005, 4:18 PM

Quote:

Originally Posted by Gamer03

On my new Cingular Razr, I don't get any vm indiactors staying on for an extended period.

The only time I did was yesterday when I kept a saved message and after I erased it and ended the vm call, the indicator was gone.

I didnt think it would make a difference what network you're on, but oh well. It still wouldn't hurt to call CS

Gamer- i like your new avatar btw!

Jay2TheRescue · 09-17-2005, 4:43 PM

Quote:

Originally Posted by DarrylLeeOHS30

I didnt think it would make a difference what network you're on, but oh well. It still wouldn't hurt to call CS

Gamer- i like your new avatar btw!

Nope, no difference. I logged onto Orange and rebooted the phone and the VM indicator is still there. I'll call tonight.

ShoresGuy · 09-17-2005, 4:46 PM

I wonder if this is somehow connected to a problem with the HLR/VLR (Home/Visitor Location Register) you were connected to. It keeps track of all calls made/received as well as any SMS sent/received, VMs and network traffic between the phone and the network.

http://www.gsmworld.com/technology/glossary.shtml#h
http://ccnga.uwaterloo.ca/~jscouria/GSM/gsmreport.html

Jay2TheRescue · 09-17-2005, 4:51 PM

My Dad text messaged me 3 times yesterday, He was in a class at work learning how to use his new Treo 650. I still don't think this makes a difference though. I'm just going to have to call tonight.

Shizam76 · 09-19-2005, 11:47 AM

Quote:

Originally Posted by rhapsodyosx

My Voicemail Indicator stays on until all messages are erased (even saved ones). The old voicemail system didn't operate this way; saved messages never caused the indicator to appear.

If I get a VM and listen to it and hit "2" to save it.....my VM indicator goes away, usually within 10-20 seconds of hitting "2" or ending the call.

Jay2TheRescue · 09-19-2005, 11:49 AM

I was so busy that night I didn't call CS, but the next moring 2 calls went to VM before I woke up. After I deleted them it finally went away.

bobolito · 09-20-2005, 1:36 AM

Sometimes it is necessary to do that in order to reset the phone's voicemail status. Next time you get a stubborn VM indicator, just leave yourself a voicemail and then delete it.

09-17-2005, 12:09 PM	#1 (permalink)
Jay2TheRescue I'm Jay the Dry Cleaner.. Join Date: Dec 2002 Location: Sterling, Virginia Posts: 10,117 Phone(s): Moto V3, A845, HTC Tilt, Moto V551, iPAQ 6515, Western Electric 302, 500, Ericsson Ericaphone Provider(s): AT&Tingular 310-410 Devices: Zune 30gb & way too many BT devices to list Thanks: 24 Thanked 25 Times in 23 Posts Images: 157	Voicemail indicator? I got a Voicemail yesterday afternoon. I checked it and deleted it immediately. This morning my voicemail indicator is still on. When I call in I get "You have no messages". I've rebooted the phone and it still shows as having non-existing mail. Is this a system glitch that will fix itself or do I need to call Customer Service? __________________ GET A FREE $25 AT&T GIFTCARD WITH ACTIVATION OF NEW AT&T SERVICE FROM ANY DEALER. PM ME FOR DETAILS Posting & you.

09-17-2005, 12:35 PM	#2 (permalink)
Tony E! \/\/ireless /\dvisor Join Date: Jul 2003 Location: City of /\ngels CA. Posts: 9,844 Phone(s): KR/\ZR K1·/\/\OTO i880 Provider(s): ·T···Mobile·Sprint/Nextel Devices: ·Samy\/\/ep200·/\/\otoH12 Thanks: 3 Thanked 5 Times in 5 Posts Images: 19 My Auctions	Re: Voicemail indicator? Check to see if you have any saved messages.

09-17-2005, 12:45 PM	#3 (permalink)
Jay2TheRescue I'm Jay the Dry Cleaner.. Join Date: Dec 2002 Location: Sterling, Virginia Posts: 10,117 Phone(s): Moto V3, A845, HTC Tilt, Moto V551, iPAQ 6515, Western Electric 302, 500, Ericsson Ericaphone Provider(s): AT&Tingular 310-410 Devices: Zune 30gb & way too many BT devices to list Thanks: 24 Thanked 25 Times in 23 Posts Images: 157	Re: Voicemail indicator? Nope, no saved messages either. I also just took the battery and sim card out of the phone and left them out for 1 minute. I reinstalled everything and turned the phone on. 30 seconds later the VM indicator came back on... __________________ GET A FREE $25 AT&T GIFTCARD WITH ACTIVATION OF NEW AT&T SERVICE FROM ANY DEALER. PM ME FOR DETAILS Posting & you.

09-17-2005, 12:55 PM	#4 (permalink)
DarrylLeeOHS30 1,000 Posts - 1/25/07 Join Date: Feb 2005 Location: Oneida, TN Posts: 1,160 Phone(s): Blackberry Pearl, Red, Pantech Um150 AirCard, LG VX9100 enV2 Provider(s): US Cellular, Verizon Wireless Devices: iPod Touch 16 GB, HP Pavilion DV2700 Notebook Thanks: 0 Thanked 0 Times in 0 Posts My Auctions	Re: Voicemail indicator? thats really weird. If it doesn't go away by the end of the day i'd call CS. And I dont think its supposed to stay on for saved messages

09-17-2005, 12:57 PM	#5 (permalink)
Tony E! \/\/ireless /\dvisor Join Date: Jul 2003 Location: City of /\ngels CA. Posts: 9,844 Phone(s): KR/\ZR K1·/\/\OTO i880 Provider(s): ·T···Mobile·Sprint/Nextel Devices: ·Samy\/\/ep200·/\/\otoH12 Thanks: 3 Thanked 5 Times in 5 Posts Images: 19 My Auctions	Re: Voicemail indicator? Like Darryl suggested just call C/S and have them reprovision your settings...

09-17-2005, 1:25 PM	#6 (permalink)
Jay2TheRescue I'm Jay the Dry Cleaner.. Join Date: Dec 2002 Location: Sterling, Virginia Posts: 10,117 Phone(s): Moto V3, A845, HTC Tilt, Moto V551, iPAQ 6515, Western Electric 302, 500, Ericsson Ericaphone Provider(s): AT&Tingular 310-410 Devices: Zune 30gb & way too many BT devices to list Thanks: 24 Thanked 25 Times in 23 Posts Images: 157	Re: Voicemail indicator? I know this probably doesn't make a difference, but I'm an Orange customer, but at work I'm logged into the Blue network. As a matter of fact I don't think I've been on the Orange network since I got the VM yesterday. __________________ GET A FREE $25 AT&T GIFTCARD WITH ACTIVATION OF NEW AT&T SERVICE FROM ANY DEALER. PM ME FOR DETAILS Posting & you.

09-17-2005, 2:26 PM	#8 (permalink)
Gamer03 Technology Aficionado Join Date: Jul 2003 Location: The Florida Everglades Posts: 8,254 Phone(s): AT&T Tilt (me), AT&T Tilt (Dad), Motorola Razr 2 V9 (mom), Motorola Razr 2 V9 (sis) Provider(s): AT&T (4 lines on a FS plan) Devices: NB;GPS;Sling Pro; iPod 80GB; Kenwood DDX512 Thanks: 6 Thanked 4 Times in 4 Posts Images: 68	Re: Voicemail indicator? On my new Cingular Razr, I don't get any vm indiactors staying on for an extended period. The only time I did was yesterday when I kept a saved message and after I erased it and ended the vm call, the indicator was gone. __________________ My Video Game Systems (in order of purchase): Sega Genesis > Sega 32x > Sega CD > Sega GameGear > PS1 (died so I upgraded)> PS1 DualShock > PS2 > Xbox > Xbox 360 Premium (died so I upgraded)> Xbox 360 Elite > PS3 80 GB

09-17-2005, 4:46 PM	#11 (permalink)
ShoresGuy Euer WA Experte in Europa Join Date: Jan 2003 Location: 94065,US/Köln, Germany Posts: 6,569 Phone(s): HTC/T-Mobile MDA II PPC, Motorola E770V Provider(s): E-Plus (BASE 12 month flatrate)/Vodafone Germany Devices: T-Mobile MDA II - GSM 900/1800/1900 w/WM 2003 Thanks: 0 Thanked 0 Times in 0 Posts Images: 419	Re: Voicemail indicator? I wonder if this is somehow connected to a problem with the HLR/VLR (Home/Visitor Location Register) you were connected to. It keeps track of all calls made/received as well as any SMS sent/received, VMs and network traffic between the phone and the network. http://www.gsmworld.com/technology/glossary.shtml#h http://ccnga.uwaterloo.ca/~jscouria/GSM/gsmreport.html __________________ Visiting Europe?Ask me: http://forums.wirelessadvisor.com/international-wireless-forum-including-canada-mexico/ http://forums.wirelessadvisor.com/international-wireless-forum-including-canada-mexico/8351-europe-sim-info-helpful-links.html Nokia Reset Codes: http://forums.wirelessadvisor.com/nokia/7973-nokia-series-40-60-80-reset.html Originally from: Redwood City, CA Living in: Cologne, Germany

09-17-2005, 4:51 PM	#12 (permalink)
Jay2TheRescue I'm Jay the Dry Cleaner.. Join Date: Dec 2002 Location: Sterling, Virginia Posts: 10,117 Phone(s): Moto V3, A845, HTC Tilt, Moto V551, iPAQ 6515, Western Electric 302, 500, Ericsson Ericaphone Provider(s): AT&Tingular 310-410 Devices: Zune 30gb & way too many BT devices to list Thanks: 24 Thanked 25 Times in 23 Posts Images: 157	Re: Voicemail indicator? My Dad text messaged me 3 times yesterday, He was in a class at work learning how to use his new Treo 650. I still don't think this makes a difference though. I'm just going to have to call tonight. __________________ GET A FREE $25 AT&T GIFTCARD WITH ACTIVATION OF NEW AT&T SERVICE FROM ANY DEALER. PM ME FOR DETAILS Posting & you.

09-19-2005, 11:49 AM	#14 (permalink)
Jay2TheRescue I'm Jay the Dry Cleaner.. Join Date: Dec 2002 Location: Sterling, Virginia Posts: 10,117 Phone(s): Moto V3, A845, HTC Tilt, Moto V551, iPAQ 6515, Western Electric 302, 500, Ericsson Ericaphone Provider(s): AT&Tingular 310-410 Devices: Zune 30gb & way too many BT devices to list Thanks: 24 Thanked 25 Times in 23 Posts Images: 157	Re: Voicemail indicator? I was so busy that night I didn't call CS, but the next moring 2 calls went to VM before I woke up. After I deleted them it finally went away. __________________ GET A FREE $25 AT&T GIFTCARD WITH ACTIVATION OF NEW AT&T SERVICE FROM ANY DEALER. PM ME FOR DETAILS Posting & you.

09-20-2005, 1:36 AM	#15 (permalink)
bobolito iPhone 3G 16GB (White) Join Date: May 2002 Location: New Sanfrakota Posts: 12,378 Phone(s): iPhone 3G, RAZR V9, Sierra 875 3G Aircard, HP iPaq Classic 110 Provider(s): AT&T Mobility Devices: WiFi cards/Access points Thanks: 3 Thanked 11 Times in 10 Posts Images: 50 My Auctions	Re: Voicemail indicator? Sometimes it is necessary to do that in order to reset the phone's voicemail status. Next time you get a stubborn VM indicator, just leave yourself a voicemail and then delete it. __________________

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