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zainkross · 10-01-2009, 9:23 AM

Hello everybody,

I have been a prepaid customer on Alltel for about six months now. As soon as I received my phone I programmed my voice mail and it was great. Now in the past month my voice mail is no longer there. I have reset my voice mail password to try to set up again but all I get is "Please Enter Your Mailbox Number" over and over again after pushing # (Yes I have reset it to where you have to dial 9999 but i never get past the, Please enter your mailbox number after pressing #). I have done all the network upgrades as well in my area. I have called Alltel customer support and it took roughly thirty minutes to get to tech help. The tech help guy was friends and said he would call me back. He never did and my voice mail still keeps saying "Please Enter Your Mailbox Number" over and over. If anybody has any insight on this problem I would greatly appreciate any advice/help.

Thanks,

Eric

Jay2TheRescue · 10-01-2009, 11:00 AM

I have no idea what your mailbox number might be, maybe the last 4 digits of your phone #? In any case, something is screwed up. Have you tried going into your local store, or calling tech support again?

royc · 10-01-2009, 10:15 PM

Your mailbox number is your 10-digit cell phone number.

royc

MrObvious · 10-02-2009, 11:31 PM

There must be something wrong in the system. You better talk to tech support again.

10-01-2009, 9:23 AM	#1
zainkross I made my first post! Join Date: Oct 2009 Location: Murray, KY Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	Please Enter your mailbox number "HELP ME" Hello everybody, I have been a prepaid customer on Alltel for about six months now. As soon as I received my phone I programmed my voice mail and it was great. Now in the past month my voice mail is no longer there. I have reset my voice mail password to try to set up again but all I get is "Please Enter Your Mailbox Number" over and over again after pushing # (Yes I have reset it to where you have to dial 9999 but i never get past the, Please enter your mailbox number after pressing #). I have done all the network upgrades as well in my area. I have called Alltel customer support and it took roughly thirty minutes to get to tech help. The tech help guy was friends and said he would call me back. He never did and my voice mail still keeps saying "Please Enter Your Mailbox Number" over and over. If anybody has any insight on this problem I would greatly appreciate any advice/help. Thanks, Eric

10-01-2009, 11:00 AM	#2
Jay2TheRescue Drycleaner extraordinaire Join Date: Dec 2002 Location: Sterling, Virginia Posts: 10,914 Phone(s): V3, HTC Tilt, HTC Pure, Moto V551, iPAQ 6515, Western Electric 302, 500, Ericsson Ericaphone Provider(s): AT&Tingular 310-410 Devices: Zune 30gb & way too many BT devices to list Thanks: 38 Thanked 39 Times in 37 Posts Images: 157	Re: Please Enter your mailbox number "HELP ME" I have no idea what your mailbox number might be, maybe the last 4 digits of your phone #? In any case, something is screwed up. Have you tried going into your local store, or calling tech support again? __________________ GET A FREE $25 AT&T GIFTCARD WITH ACTIVATION OF NEW AT&T SERVICE FROM ANY DEALER. PM ME FOR DETAILS

10-01-2009, 10:15 PM	#3
royc Junior Member Join Date: Mar 2004 Location: Ohio Valley Posts: 146 Phone(s): Motorola V262 Provider(s): Alltel Thanks: 0 Thanked 4 Times in 4 Posts	Re: Please Enter your mailbox number "HELP ME" Your mailbox number is your 10-digit cell phone number. royc

10-02-2009, 11:31 PM	#4
MrObvious Join Date: Oct 2007 Location: Hutchinson, KS Posts: 534 Thanks: 0 Thanked 4 Times in 4 Posts	Re: Please Enter your mailbox number "HELP ME" There must be something wrong in the system. You better talk to tech support again.

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