Pantech UM175AL Disconnect

[HakSoft8387]

I just purchased an air card from Alltel. Since my housing complex is newer, there will not be cable lines for about another year.

For the past 6 months i was using my Cellphone (Rokr) as my internet connection. I spoke with a buddy who works at alltel and he told me to upgrade to the air card not only bc it would be faster, but Rev A would be comming to my area soon.

I signed the contact, got the card, and all is well.

I have uninstalled my old drivers for my phone, installed new drivers for air card, and i have run into a huge prob.

It can be 10 min, or 30 min, but my net will drop connection.
I am no loosing service, and the connection is no idle as i used my phone for 6 months with not one disconnect ever.

I am running Windows XP PRO, SP3.

i have resorted to a down load manager just to be able to watch any kind of videos or get any kinda large files.

I have called customer service, and of course while i was on the phone it stay connected the whole time.

I dont get any errors, or any alerts other than my connection is lost.

If anyone has had any prob similar please give me a hand,

I can give you any kinda info you need about my pc, and i have tried to use Alltel's software, and even tried settin up a manual connection, with the same results.

[MrObvious]

When it disconnects, is it a timeout of inactivity?

[HakSoft8387]

No, i have set the connection to never time out. I have called Alltel two times, and they give me the same crap answers.

The air card has two telephones numbers. MIN and MDN..
i set up a connection using the MIN and my connection has been steady for 3 hours now and it is much faster,

Not sure if this will fix the prob or not.

[bikebryan]

Originally Posted by HakSoft8387

No, i have set the connection to never time out. I have called Alltel two times, and they give me the same crap answers.

The air card has two telephones numbers. MIN and MDN..
i set up a connection using the MIN and my connection has been steady for 3 hours now and it is much faster,

Not sure if this will fix the prob or not.

The MIN is NOT a telephone number. The MDN is. The MIN is used to identify the phone internally on the system. When you request a phone number change, 99% of the time only the MDN changes but the MIN stays the same.

[HakSoft8387]

so what is the difference. if i set up a user with the MIN, its much faster and stable.... if i use the MDN it will lose connection alot.

Is there any harm in dialing in with the MIN?

[Yourcongressman]

because that MIN may be the MDN of another account!

Originally Posted by HakSoft8387

so what is the difference. if i set up a user with the MIN, its much faster and stable.... if i use the MDN it will lose connection alot.

Is there any harm in dialing in with the MIN?

[HakSoft8387]

to this day, alltel still has no answer. I am canceling all 5 lines and moving to T mobile.

i can not believe they would sell me somthing, and then tell me to get use to the disconnects. i dont understand why a tethered phone would stay connected fine, but an actual modem would have so many probs.

I am sure with verizon taking over the probs will only get worse, with there 5gb cab on the wireless internet plans.. who the hell would only use 5 gig. I guess i am the fool for moving into a new part of town with no cable.

Alltel has really let me down