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Old 06-15-2008, 11:33 PM   #1 (permalink)

 
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Thumbs down att: alltel customers

i guess us alltel customers better start watching our
bills vry carefully after the vzw take over, i got this off their
website,:

In some rare instances, dialing *228 may alter your Calling Plan’s Airtime Rate and Coverage Area. The accuracy of the roaming indicator on your phone cannot be guaranteed. Charges for calls will be based on the cell sites used and time of day at the telephone switching office that carries your call, which may be different than the time of day shown on your phone.

seems everything about this company is higher, and like i've always said if i had wanted
this company i would be with them now not alltel, personally i can see me gone the
first month.
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Old 06-16-2008, 12:14 AM   #2 (permalink)
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Default Re: att: alltel customers

Quote:
Originally Posted by army1 View Post
i guess us alltel customers better start watching our
bills vry carefully after the vzw take over, i got this off their
website,:

In some rare instances, dialing *228 may alter your Calling Plan’s Airtime Rate and Coverage Area. The accuracy of the roaming indicator on your phone cannot be guaranteed. Charges for calls will be based on the cell sites used and time of day at the telephone switching office that carries your call, which may be different than the time of day shown on your phone.

seems everything about this company is higher, and like i've always said if i had wanted
this company i would be with them now not alltel, personally i can see me gone the
first month.
You are taking it completely out of context. It's clear you don't like Verizon at all, and you're entitled to your opinion, but be careful about posting misinformation.

The caveat you quoted affects less than 1% of customers when there are changes made to Verizon's preferred roaming list. It just means that where once you had the ability to roam, if you update the PRL in your phone, it may not work anymore and it could incur charges.

With Verizon's current plans , your phone will only roam on allowed roaming partners, otherwise you will not have service. Current Nationwide and old America's Choice 2 plans operate this way. America's Choice 1 grandfathered plans might be more affected by the caveat than the current plans would.

There are instances where odd technicalities will occur on a phone. This would include roaming on a non-allowed network. The likelihood is rare but possible, as nothing is perfect in this world. Verizon is just covering the bases.

So this is NOT something Alltel customers must worry about. It's just a disclaimer, and a RARE one at that.
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Old 06-16-2008, 7:57 PM   #3 (permalink)

 
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Default Re: att: alltel customers

Quote:
Originally Posted by Mobile Mike View Post
You are taking it completely out of context. It's clear you don't like Verizon at all, and you're entitled to your opinion, but be careful about posting misinformation.

The caveat you quoted affects less than 1% of customers when there are changes made to Verizon's preferred roaming list. It just means that where once you had the ability to roam, if you update the PRL in your phone, it may not work anymore and it could incur charges.

With Verizon's current plans , your phone will only roam on allowed roaming partners, otherwise you will not have service. Current Nationwide and old America's Choice 2 plans operate this way. America's Choice 1 grandfathered plans might be more affected by the caveat than the current plans would.

There are instances where odd technicalities will occur on a phone. This would include roaming on a non-allowed network. The likelihood is rare but possible, as nothing is perfect in this world. Verizon is just covering the bases.

So this is NOT something Alltel customers must worry about. It's just a disclaimer, and a RARE one at that.
Besides, the SAME THING could happen with your Alltel phone.
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Old 06-16-2008, 10:59 PM   #4 (permalink)

 
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Exclamation Re: att: alltel customers

Quote:
Originally Posted by Mobile Mike View Post
You are taking it completely out of context. It's clear you don't like Verizon at all, and you're entitled to your opinion, but be careful about posting misinformation.

The caveat you quoted affects less than 1% of customers when there are changes made to Verizon's preferred roaming list. It just means that where once you had the ability to roam, if you update the PRL in your phone, it may not work anymore and it could incur charges.

With Verizon's current plans , your phone will only roam on allowed roaming partners, otherwise you will not have service. Current Nationwide and old America's Choice 2 plans operate this way. America's Choice 1 grandfathered plans might be more affected by the caveat than the current plans would.

There are instances where odd technicalities will occur on a phone. This would include roaming on a non-allowed network. The likelihood is rare but possible, as nothing is perfect in this world. Verizon is just covering the bases.

So this is NOT something Alltel customers must worry about. It's just a disclaimer, and a RARE one at that.

the information was copied and pasted from the vzw home page, so if it's not accurate
talk to vzw.
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Old 06-17-2008, 12:43 AM   #5 (permalink)
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Default Re: att: alltel customers

Quote:
Originally Posted by army1 View Post
the information was copied and pasted from the vzw home page, so if it's not accurate
talk to vzw.
I never said it wasn't accurate. The part you quoted from Verizon's website is accurate. Your slanted take on what it meant is what's inaccurate. You blew it out of proportion because it's obvious you hate Verizon. You're looking for something against them and you found it. You're very unhappy with this proposed merger, this is also very clear. Why don't you take it up with Alltel?
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Old 06-17-2008, 1:24 AM   #6 (permalink)

 
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Default Re: att: alltel customers

[quote=Mobile Mike;510243]I never said it wasn't accurate. The part you quoted from Verizon's website is accurate. Your slanted take on what it meant is what's inaccurate. You blew it out of proportion because it's obvious you hate Verizon. You're looking for something against them and you found it. You're very unhappy with this proposed merger, this is also very clear. Why don't you take it up with Alltel?[/QUOTE

excuse me, here is part of your quote "but be careful about posting misinformation"

i have complained to alltel, as well as the fcc, i don't hate vzw, i just don't like
their high price's for what they give, their bad c.s ( that my sister complains about
all the time) and she hardly ever complains about anything.so simple put
as soon as this deal goes though, i'll leave this service before i go to
vzw.and i'm sure i will not be alone, if vzw thinks they will get 100% of alltel's
customer's they are in for a rude awakening.
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Old 06-17-2008, 2:00 AM   #7 (permalink)
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Default Re: att: alltel customers

Quote:
Originally Posted by army1 View Post
excuse me, here is part of your quote "but be careful about posting misinformation"

i have complained to alltel, as well as the fcc, i don't hate vzw, i just don't like
their high price's for what they give, their bad c.s ( that my sister complains about
all the time) and she hardly ever complains about anything.so simple put
as soon as this deal goes though, i'll leave this service before i go to
vzw.and i'm sure i will not be alone, if vzw thinks they will get 100% of alltel's
customer's they are in for a rude awakening.
When you posted your information, did you bother to understand what that quote from Verizon's website was really saying?. Did you offer anything other than your own conjecture about what you thought it meant? No. You made an assumption about a line in their terms and conditions and proceeded to post a "warning" to all Alltel customers about evil Verizon, with absolutely NO facts to back it up.

When you speak of their "high prices for what they give" and their "bad customer service", you're speaking for the majority? Do you think just because I have their service I'm blind to how they operate? I don't trust Verizon or any other wireless carrier out there, for that matter. But I haven't had any problems so far. If everything you say about Verizon were true, they wouldn't have 67 million customers. You are speaking about YOUR opinions and feelings about them. Feelings that aren't shared by everyone.

When you create a thread like this, what do you expect? It's biased and it shows. People will respond with different opinions and will challenge your assertions, as I did, if they are inaccurate and/or taken out of context. I know Verizon's roaming policies very well. Do you?
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Old 06-17-2008, 4:53 AM   #8 (permalink)

 
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Default Re: att: alltel customers

Quote:
Originally Posted by Mobile Mike View Post
When you posted your information, did you bother to understand what that quote from Verizon's website was really saying?. Did you offer anything other than your own conjecture about what you thought it meant? No. You made an assumption about a line in their terms and conditions and proceeded to post a "warning" to all Alltel customers about evil Verizon, with absolutely NO facts to back it up.

When you speak of their "high prices for what they give" and their "bad customer service", you're speaking for the majority? Do you think just because I have their service I'm blind to how they operate? I don't trust Verizon or any other wireless carrier out there, for that matter. But I haven't had any problems so far. If everything you say about Verizon were true, they wouldn't have 67 million customers. You are speaking about YOUR opinions and feelings about them. Feelings that aren't shared by everyone.

When you create a thread like this, what do you expect? It's biased and it shows. People will respond with different opinions and will challenge your assertions, as I did, if they are inaccurate and/or taken out of context. I know Verizon's roaming policies very well. Do you?

1.why should i have a need to backup what vzw says,i put it on here so other alltel
customer's could read it and make their own decissions when the time comes.
2.no i was not speaking for the majority,and never claimed i was.
3. pricing: i get 1000 shared min. for 2 lines, 1000 text,picture,video message's per line
plus nights and weekends, i pay alltel 79.99/mo and i think i can speak for most
alltel customer when i say vzw can't touch this, (if i'm wrong alltel customer's
feel free to jump in here) plus my circle (free calling)plus more.
4.i am glad to see that we agree on something, we both don't trust vzw.
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Old 06-17-2008, 5:39 AM   #9 (permalink)
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Default Re: att: alltel customers

Quote:
Originally Posted by army1 View Post
1.why should i have a need to backup what vzw says,i put it on here so other alltel
customer's could read it and make their own decissions when the time comes.
2.no i was not speaking for the majority,and never claimed i was.
3. pricing: i get 1000 shared min. for 2 lines, 1000 text,picture,video message's per line
plus nights and weekends, i pay alltel 79.99/mo and i think i can speak for most
alltel customer when i say vzw can't touch this, (if i'm wrong alltel customer's
feel free to jump in here) plus my circle (free calling)plus more.
4.i am glad to see that we agree on something, we both don't trust vzw.
1. You posted an item that will be a non-issue for practically 99.999% of Alltel customers who continue with the new company if the merger goes through. What's to make a decision on something that won't affect them? It isn't some "let's screw with their bills" tactic by Verizon. It's simply a caveat regarding an issue that could occur after doing a PRL update in some areas with ever-changing roaming partners. Again this is VERY rare and doesn't require worry for the possibility of extraneous charges by Verizon. You posted a T & C byte and took it out of context. It's that simple, whether you understand this or not.

2. How you word things can make a difference. You may not have intended to "speak for the majority", but how you wrote it can be interpreted as quite the opposite.

3. I don't disagree with you about Verizon's prices, but who's to say they wouldn't grandfather your plan? My Circle seems to be the only feature that may not survive the merger. Who knows, it's still too soon to tell and nothing is definite. What you have with Alltel is a benefit of them being a small carrier. Sadly, Alltel's management did nothing to keep the company alive. They sold out the first chance they got, not once, but twice. My point is Verizon isn't your enemy, Alltel is. Alltel let you down, and as you've stated, you're gone after the first month this merger goes through. So truth is, you won't have to worry about Verizon anyway.

4. Look I don't want to argue with you. I saw something in a post I believed was wrong and contained misinformation. The misinformation is in regards to what you posted and why you thought it was something to be concerned about. You left out a ton of information. My reply was an attempt to clear it up. I know all you want to do is make sure current and future Alltel customers are informed about Verizon, but you found something completely irrelevant that won't affect people the way you believe it will. I understand the rule. There are some technicalities to it. I could explain it further in another post, if you want.

I have learned, from posts I've made in the past (as a newbie), one should be careful about what he/she posts. It can come back to bite you. I chose to correct information presented here so people won't be misled, and again, I know that is not what you were trying to do, but unfortunately that's what your original post could have done, in my opinion.

Peace?
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Old 06-17-2008, 10:07 AM   #10 (permalink)

 
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Default Re: att: alltel customers

Won't updating the PRL on Alltel when roaming partners change result in the same situation? It's just that Alltel doesn't have any notice on their site. Maybe they should disclose that too?
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Old 06-17-2008, 4:29 PM   #11 (permalink)

 
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Quote:
Originally Posted by spleck View Post
Won't updating the PRL on Alltel when roaming partners change result in the same situation? It's just that Alltel doesn't have any notice on their site. Maybe they should disclose that too?
when i signed up they did tell me to update the PRL before going out of town,
then no more would be nessasary before returning, they also told the two customers
before me the same thing, but i agree all companies should disclose, but since
most don't it's up to the customer to check the bussiness first before signing,
and that's what i'm in the process of doing, hoping all along this deal will not
be approved, and if it is there will be a lot of condition's attached.
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