What did she do?

[MrObvious]

Originally Posted by cheddar

It's possible that you're stuck in a bad batch of phones. Every time they give you a new one, it is from the same batch of problem phones. I'd take it back again. Keep pressing them. Make sure they understand how many times it has been replaced, ask to speak with supervisors, etc. Eventually they should offer to give you a different phone just to make you go away.

Agreed. KRZR anyone?

[lg8600fan]

OK - What a mess. I went to the store and they said I had to talk to the manager - he is sending me ANOTHER 565. He says if I CONTINUE to have problems.............. Boy oh boy!!! How many problems do I need to have?

I ordered a Moto Q off Ebay on impulse but I am not sure now if I should activate it? Do I need a smartphone plan? Is this a good phone as far as signal? Should I hang onto the new 565 (I was thinking of selling it on Ebay) just in case?

[bikebryan]

Originally Posted by lg8600fan

OK - What a mess. I went to the store and they said I had to talk to the manager - he is sending me ANOTHER 565. He says if I CONTINUE to have problems.............. Boy oh boy!!! How many problems do I need to have?

I ordered a Moto Q off Ebay on impulse but I am not sure now if I should activate it? Do I need a smartphone plan? Is this a good phone as far as signal? Should I hang onto the new 565 (I was thinking of selling it on Ebay) just in case?

The only time you "must" have a SmartChoice pack with a smartphone is when you buy it under a service agreement (one or two years). If you purchase it from Alltel at full retail, or get it from another source, then the SmartPack is not mandatory - but makes more sense if you are planning to use the phone's data features. And really, why have a smartphone if not using it's data features?

[lg8600fan]

I agree - but if I change my contract am I stuck with it (smart phone plan)? My main concern is reception - is this phone good?

[MrObvious]

It's a Motorola, of course it's good. I dislike not having a touch screen about the Q, but that is a personal perference.

You COULD get by on an All Axcess Pass if you want texting and Internet, but it will use your minutes. If you have additional lines, it might make sense to go Smart Choice for your family because everyone gets unlimited texting.

[bikebryan]

Originally Posted by lg8600fan

I agree - but if I change my contract am I stuck with it (smart phone plan)? My main concern is reception - is this phone good?

YOU can't do a thing to change the service agreement dates. Those are tied to equipment purchases done at less than retail price. If you purchase a phone that is used, or pay full retail, then no service agreement will be placed on the line. That's why, as you purchased the Q used, you don't HAVE to have a smartchoice package.

[spleck]

Originally Posted by lg8600fan

I agree - but if I change my contract am I stuck with it (smart phone plan)? My main concern is reception - is this phone good?

I believe you can remove the smart phone plan at a later time without penalty.

[MasterC]

Yes, she did put in a code to refresh your signal and your service. If you google it, you can find it.

[spleck]

I haven't seen anything... care to share?