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Old 07-24-2007, 9:13 PM   #1 (permalink)
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Exclamation mms problems on unlocked razr i have got suncom HELP!!!

i got a blk razr a couple of days ago new from ebay unlocked and now that is have put my sim in every thing works but my mms and i need some way to make it able to send and recieve picture messages i have called suncom and they tried sending me some update thing and i had an error message PLEASE PLEASE PLEASE PLEASE PLEASE HHHHHHHHHEEEEEEEEEEEEEEEEELLLLLLLLLLLLLLLLLLPPPPPP PPPPPPPPPPPPP!!!!!
please
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Old 07-24-2007, 9:39 PM   #2 (permalink)
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Default Re: mms problems on unlocked razr i have got suncom HELP!!!

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i got a blk razr a couple of days ago new from ebay unlocked and now that is have put my sim in every thing works but my mms and i need some way to make it able to send and recieve picture messages i have called suncom and they tried sending me some update thing and i had an error message PLEASE PLEASE PLEASE PLEASE PLEASE HHHHHHHHHEEEEEEEEEEEEEEEEELLLLLLLLLLLLLLLLLLPPPPPP PPPPPPPPPPPPP!!!!!
please
Hi troubled kid,

It sounds to me like Suncom was attempting to send you OTA device configuration settings that would allow your unlocked RAZR to work on their network.

The only thing that I could find on Suncom's website about handset device support was this: SunCom | FAQs - Equipment

I would call Sumcom's customer support back and explain to them that the settings that were sent to your handset didn't work.....Someone from their Tech support dept. may just have to walk you through the manual process of reconfiguring your RAZR.

Good luck, and don't panic. All unlocked phones are capable of being reconfigured. Sometimes it's a matter of finding the right person who will be able to walk you through it.
 
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Old 07-25-2007, 12:11 PM   #3 (permalink)
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Default Re: mms problems on unlocked razr i have got suncom HELP!!!

hello people i took moblie princess's advice and i must have typed something wrong but i did finally find a link that sent me a OTA device configuration settings that work all i had to do was keep pressing the "select" button, i am testing their configuration now and i will tell you if it works.


here is the link that helped me Suncom Wireless Configurator

hope this helps people like me who were freaking out!
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Old 07-25-2007, 4:24 PM   #4 (permalink)
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Default Re: mms problems on unlocked razr i have got suncom HELP!!!

i am sad to say that it didn't work for me i need someone to give me the inotes manual setup for suncom please
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Old 07-26-2007, 10:54 AM   #5 (permalink)
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Default Re: mms problems on unlocked razr i have got suncom HELP!!!

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Originally Posted by troubled kid View Post
i am sad to say that it didn't work for me i need someone to give me the inotes manual setup for suncom please
Here are the settings that generally work for Suncom:


Server Name: Suncom MMS
Gateway: 66.150.033.115
Port number: 9201
Server Address: http://mms.suncom.net:8088/mms


Hope it helps some.
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Old 07-27-2007, 10:34 AM   #6 (permalink)
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Default Re: mms problems on unlocked razr i have got suncom HELP!!!

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Originally Posted by troubled kid View Post
i am sad to say that it didn't work for me i need someone to give me the inotes manual setup for suncom please
Hi troubled kid, did the settings that Charlyee listed help, or are you still having problems with them?
 
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Old 07-27-2007, 4:07 PM   #7 (permalink)
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Default Re: mms problems on unlocked razr i have got suncom HELP!!!

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i am sad to say that it didn't work for me i need someone to give me the inotes manual setup for suncom please
I am having the same problem. Tech support said it was my SIM card but that doesn't sound relevant to me. They aren't willing to help because its not a SunCom phone. I have tried these suggestions as well as others to no avail. Anybody out there work for SunCom that is willing to help???
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Old 07-27-2007, 4:44 PM   #8 (permalink)
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Default Re: mms problems on unlocked razr i have got suncom HELP!!!

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Originally Posted by heatro View Post
I am having the same problem. Tech support said it was my SIM card but that doesn't sound relevant to me. They aren't willing to help because its not a SunCom phone. I have tried these suggestions as well as others to no avail. Anybody out there work for SunCom that is willing to help???
Quote:
Originally Posted by troubled kid View Post
i am sad to say that it didn't work for me i need someone to give me the inotes manual setup for suncom please
One last suggestion:

Use Gateway: 66.150.33.115 NOT 66.150.033.115 (ie, without the leading zero)

Please post the result.
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Old 07-29-2007, 12:01 AM   #9 (permalink)
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Default Re: mms problems on unlocked razr i have got suncom HELP!!!

Thanks for the suggestion but unfortunatley still no luck. I am just going to go into the SunCom store and hopefully someone there will be helpful.
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Old 07-31-2007, 12:00 PM   #10 (permalink)
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Default Re: mms problems on unlocked razr i have got suncom HELP!!!

i finally got it to work i used a combination of KEYGUY'S help and playing around with it for 1 week i finally figured out what was wrong they had me put the service type as HTTP when it should be WAP. thank you guys for all of your help.
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Old 07-31-2007, 12:58 PM   #11 (permalink)
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Default Re: mms problems on unlocked razr i have got suncom HELP!!!

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Originally Posted by troubled kid View Post
i finally got it to work i used a combination of KEYGUY'S help and playing around with it for 1 week i finally figured out what was wrong they had me put the service type as HTTP when it should be WAP. thank you guys for all of your help.
Hi there, I am glad it finally worked for you.

I have a request, how about posting the full settings here, so others can find it in the future.

Thanks Much.
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