Motorola V60c Sound Issue II

Anyone with the v60c have the following problem? I have a new v60c on Verizon Wireless in Rhode Island. SW version 2100.03.28.05. When talking on the phone, there are times when the volume just drops all of a sudden. There are times when I can hear myself talking (like on a land line) and there are times when the sound volume drops and I can't hear myself anymore. This has happened in NY, in RI, while moving, while standing still. There was even a situation where holding the phone in my right hand the volume was low, and when I switched to the left, the volume was high. Anyone else with this type of alternating volume issue? I've got to make a decision whether to keep this phone or not.

JB